If your package is stranded or in storage we will notify you and do what we do. possession to overcome the impasse.

When you receive the product, please test it immediately and inform us if everything is OK and if so we ask you to release Positive Feedback.

Pursuant to Article 5 of Legislative Decree 185 of 1999, the customer has the possibility to withdraw from the contract / order stipulated on the Internet without any penalty and without the need to give any explanation, in compliance with the following conditions.

The right of withdrawal lapses:

- For lack of the essential condition of integrity of the good (packaging and / or its contents)
- Use, even partial, of the goods and any consumables
- The lack of the external packaging and / or the original internal packaging
- The absence of integral elements of the product (accessories, cables, manuals, parts ...)
- Damage to the product for reasons other than its transport

In the cases indicated above, we will return the purchased good to the sender.
Customers who purchase with a VAT number and those who purchase customized goods cannot exercise the right of withdrawal.

In order to exercise this right of withdrawal, within a period of 30 (thirty) working days from receipt of the products ordered, the customer must send a registered letter with acknowledgment of receipt to the address below. The Communication may be sent, within the same term, also by telegram, telex and facsimile, provided that it is confirmed by registered letter with acknowledgment of receipt within the following 48 hours.

The Communication must contain:

- the manifestation of the will to make use of the benefit granted by Legislative Decree 185 of 22 May 1999
- the indication of the product (s) for which you decide to make use of the right of withdrawal
- the data relating to your bank account (this to allow the refund of the amount due).

To obtain reimbursement of the consideration, the customer must, at his own expense, return the purchased products to the following address. Payment must be made within 3 working days following that of the declaration of withdrawal.

The product must be returned in its original packaging and must not have been installed.

Responsibility
We take no responsibility for any loss of items after the goods have been delivered.

Technical information
The technical information entered is obtained from the information published by the manufacturer of the items included in our catalog. Therefore, we reserve the right to modify / adapt the technical information of the products in the catalog, even without any prior notice.
The images relating to the items are indicative, the characteristics of the objects delivered may be slightly different from the photos presented in the catalog.

Product Availability
We reserve the right to accept or decline any orders that will be placed and in any case until the goods are sold out.
The items for sale may be temporarily unavailable, in this case Messrs. Customers will be notified by e-mail within a maximum of seven days of receipt of the purchase order. In the event that the ordered item is no longer available, we avail ourselves of the right to cancel the request received, re-crediting any amounts paid.

Prices
The prices of the products displayed are VAT included.
Prices can be changed at any time, without notice.

Privacy Policy
With reference to the provisions of Legislative Decree 196/2003, laying down provisions for the protection of confidentiality in the processing of personal data, we hereby wish to inform you that the personal data you provide, or registrations and / or acquired in the context of our business, may be processed with or without the use of electronic means, in compliance with the aforementioned legislation, for the institutional purposes of our business.