OUR TEAM

The aim of our company is to help and serve Global household and industrial groups, break the monopoly of traditional dealers at high prices and reduce the profits of middlemen.

Our products come from 100% of regular brand dealers, ensuring the quality of the genuine products and top quality. 

Every customer will be satisfied with our products and service and look forward to cooperating with you all.

1. All payment is accepted

2. Of course, we and the platform must protect your property security from the beginning of placing the order to the successful delivery of the package.

3. If you are making a bank transfer, please leave your exact eBay username for reference. Otherwise, your payment will not be identified and cleared.

1. All items are real stocked locally in our warehouse. 

2. We process orders fast with 98% of items dispatched within 24 hours.

3. We ship to your order address. Please make sure your address is correct before purchasing. Providing your full name, phone number and detailed address when placing orders please.

4. Not received---It is buyer to be responsible for tracking packages and ensure smooth arrival. If tracking shows delivered but nothing, please contact us without hesitation. We will help to make investigation. If incorrect address was provided, we will try to contact the carrier but not guarantee replacement.

5. Arrive damaged---Please contact us immediately! Receiver should check the package when it arrives. If the package is damaged, it is suggested to reject it or mark the damage on the receipt and contact the seller to submit a claim in time.

6. Wrong address---If shows delivered we will try to retrieve package but no guarantee. If package is returned due to wrong or insufficient address, buyer should be responsible for the shipping charges.

7. Wrong item received---It is important for you to check if product is the same as pictures showed on ebay then contact us.

When a return dispute filed, please accept our sincere apology for any inconvenience caused, we shall respect all reasonable refund requests.

Please contact us by ebay message if there is any problem. Follow our return policy and fill in the necessary information, otherwise our warehouse may not be able to recognize and receive your return items.

Returned products should be in good condition, do not affect second sales, with all the labels and packaging.

Communication is the best way to solve the problem.

If there is any question or problem, please contact us via ebay message. We will try our best to help you.

If the item is defective, we will:

Repair the product;

Replace the product (or part of them);

Provide compensation.

For claiming the warranty, please contact our customer service team, they will provide you with instructions and help you address the matter as quickly as possible.

We are very confident with our product quality and we will offer 90 days warranty on all products if there is no factory warranty.