This was meant for my mom who was adamant on continuing to use a phone with a physical button. However, when she tried out my sister's old iPhone 11 Pro she got used to Face ID, so we now have no need for this phone anymore. Our loss is our gain. This is completely original OEM, other phones listed are usually refurbished with cheaper third party parts. I got a fresh screen protector and case for it. The phone is unlocked and ready for set up.