On affected vehicles, the bushing that attaches the shift cable to the transmission may degrade or detach. A damaged or missing bushing could prevent the shifter from moving the transmission to the intended gear position.

2015-2018 Ford Edge - vehicles are equipped with 2.0L, 2.7L, or 3.5L engines and 6F35 or 6F55 transmissions

2013-2021 Ford Transit Connect - vehicles are equipped with 1.6L or 2.0L engines and 6F35 or 8F35 transmissions.

2013-2016 Ford Fusion - vehicles are equipped with the 1.5L, 1.6L, or 2.0L engines and the 6F35 or ECVT Transmission.

2013-2018 Ford C-Max - vehicles are equipped with 2.0L engines and ECVT transmissions.

2013-2019 Ford Escape -  vehicles are equipped with the 1.5L, 1.6L, 2.0L, or 2.5L engines and 6F35 Transmission