A lively and engaging introduction to Human Relations In this much-anticipated 5 th edition, Loren Ford and Judith Arter present the fundamentals of human relations through interesting personal stories, anecdotes, and case studies. This is a book that truly captivates students by engaging them in questions and exercises designed to stimulate active learning and critical thinking. The 5 th edition features new content, a substantial number of updated references, and pedagogical tools like Learning Objectives, Big Ideas, and Review questions. Learning Goals Upon completing this book, readers should be able to: Understand the foundational psychological concepts relevant to Human Relations Apply the information learned in the course to one's own personal situation Clarify and express personal beliefs through self examination Communicate better with others