Frequently asked questions
How long will it take to set up my hosting package?
Your hosting package is automatically set up for you straight after purchase so you can get started right away. Once you have setIp your account via the lnk sent to you via the ebay message system.
What are your data centres like andwhere are they based?
Our state-of-the-art data centres offer the latest insecurity technologies and are manned 24/7, ensuring your data and websites aresecure and monitored at all times. We have a resilient national network andenterprise level cloud platform so you get the best possible hostingexperience. They are based in Reading, UK.
Is yourhosting green?
Yes: all ourservers run on 100% renewable energy, and we can boast a PUE of 1.12. PUEstands for power usage efficiency, and lower is better.
What kind of support do you offer?
We have a range of guides and tutorials available for youvia our support database. We also provide personal support just for you viayour control panel. All our support is UK based and we never outsource it,meaning you’re always speaking to someone who understands our services andplatforms inside out.
Which programming languages andframeworks can I use?
You can use whichever programming languages and frameworksyou like. Please get in touch if you want to double check if specific legacyversions are supported.
Should I pick Windows or Linux?
You can choose to host your website on either our Windows orLinux platform. If you’re not sure which to pick, go for Linux as it’s industrystandard and supports a wider range of languages and software. If you need helpdeciding which package to go for or more details, please get in touch with ourfriendly team.
We can be contacted at any time through eBay messages if you have any questions, comments or product requests. We will respond to you within 24 hours and do our best to help you out! We encourage our customers to contact us with any questions or concerns! We'd like to be sure you are completely satisfied with your purchase.
Payment | Via eBay managed payments |
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Shipping | The LISTING is a digital delivery setup via EBAY MESSAGE |