Please, add an Insulation and a Heat Pack to your order, when needed. You can purchase an extra insulation in our store: https://www.ebay.com/itm/166412899786
The plant you'll receive is the exact one depicted in the photo. Please note that it may have grown slightly since the pictures were taken. Please note that any decorative pots showcased in the photos are not included in the shipment.
Please consider the current weather conditions before placing your order. Purchasing plants carries inherent risks due to varying weather conditions during transit. Regrettably, I can't assume responsibility for any damages resulting from heat, cold, loss, delays, or any other transit-related issues.
Once your plant arrives, I highly recommend you unpack it immediately for its best chance at thriving in its new home.
When you receive the plant in its pot and soil, you can choose what you think is best for the plant. However, if the plant doesn't survive a change in the pot or soil, unfortunately, I can't provide assistance.
Shipping: domestic shipping on all orders by USPS Priority Mail Flat Rate.
$1 shipping for each additional eligible item.
Combining Shipping: Before requesting a combined shipping, please review the shipping charges in your shopping cart. If all details are correct, the shipping costs for all your items should automatically merge. Thank you for your understanding and cooperation.
Before you finalize your purchase, please, ensure your shipping address is accurate to avoid any delivery issues. Once an order is paid for, it will be promptly shipped without any holds or delays.
Please note, I'm unable to combine paid items with unpaid items.
Your understanding is appreciated.
You are welcome to cancel your order anytime prior to it being dispatched to the postal service.
Packaging: I take the utmost care and use comprehensive packing methods to guarantee the secure arrival of our plants. Ensuring their safety during transit is my top priority.
Damaged Plant: In the unfortunate event that you receive a plant that has been damaged during shipping, we kindly request that you provide photographic or video evidence of the plant's condition. Please ensure you submit this within 2-4 hours following delivery for us to effectively address the issue.
No return, refund, or exchange! Please note that all sales are final with no returns, refunds, or exchanges allowed. By making a purchase, you acknowledge that ordering a live plant carries certain risks. We appreciate your understanding that we cannot provide a refund or replacement in the event of courier delays, lost packages, or damage caused by heat or cold exposure. Your agreement to these terms is implied upon placing an order. Thank you for your understanding and cooperation.
Contact: Feel free to reach out to us anytime via the eBay Messaging Center. We make it a priority to respond to all inquiries promptly, typically within 24 hours. Your questions and concerns are important to us, so please don't hesitate to get in touch.
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Thank you for reading the full description. Good luck with bidding!
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