Fanny Pack - Slick Design

UORdesign.com strives to provide you with the best shopping experience possible. We understand that sometimes, a product may fail to meet your expectations or needs. In such cases, we offer a hassle-free return policy to ensure your satisfaction. 1. Eligibility for Returns: - Products must be returned within 30 days of the purchase date. - The product must be unuséd, undamaged, and in its original packaging. - Personalized or customized items can only be returned if there is a manufacturing defect or damage during shipping. 2. Return Process: - To initiate a return, please get in touch with our customer service team within 30 days of receiving the product. They will provide you with a return authorization and instructions on proceeding. - Please carefully pack the item in its original packaging to avoid damage during return shipping. - Return the item to us using a trackable and insured shipping method. The return shipping costs will be the customer's responsibility, except for manufacturing defects or shipping damage. - Once we receive the returned item and verify its condition, we will process the refund or exchange as promised. 3. Refund Options: - If you choose a refund, the original purchase price, excluding shipping charges, will be credited back to the original payment method. - Please allow up to 10 business days for the refund to be processed and reflect in your account. 4. Exchanges: - If you prefer to exchange the product for a different size, color, or design, please clearly mention your preference when contacting our customer service team. We will do our best to accommodate your request, subject to availability. 5. Exceptions: - Certain items like gift cards cannot be returned or refunded. - Returns of uséd, damaged, or incomplete products may not be accepted, or a restocking fee may apply. Please note that UORdesign.com reserves the right to modify or update this return policy without prior notice. It is recommended to review the policy periodically for any changes. Please get in touch with our customer service team if you have any further questions or need assistance with a return. We are here to help you!