Payments: Payment within 3 days of auction end please. If for any reason you cannot pay within this time frame then please contact us via eBay messages. If an item is not paid for within 7 days and no contact made then we will have no choice but to lodge a non-payer dispute with eBay. PayPal is the preferred method of payment.

Shipping: Most items are despatched same or next day, however once payment has been received we promise to send the item/s within 2 days or sooner. Please contact us if you need the item urgently/next day and we will do our very best to help you.

If you choose 2nd Class / Royal Mail 48 remember that Royal Mail’s delivery aim is 3-5 days. If you find you have not received your items within 5 DAYS, please contact your Local Sorting Office and/or Post Office to see if they are holding the package for you. We receive several returns per month claiming the item was not called for. This usually means that Royal Mail couldn't put the item through your letterbox or leave the item with a neighbour and returned it to the local sorting office where it is held for 7 days and then returned to us. If a postman forgets to put a card through your door, you will not receive your item, so please contact them in the first instance to see if they are holding your package.

Although Royal Mail 2nd Class Service / Royal Mail 48 is usually delivered within 2-3 days and 1st Class Service / Royal Mail 24 is around 90% next day delivery, we have no control over delays in the Royal Mail network, so please bear this in mind and allow up to 10 days before contacting us. Officially Royal Mail won't class a package lost unless 15 business (working) days have passed, but we will do our best to help you after 10 days.

Feedback: Should you have any problems, please give us a chance to resolve any issues you may have before thinking about leaving Neutral or Negative Feedback. If we are not aware of your problem, we can't help you, so send us a message via eBay. We value our customers and customer service and will always help you to ensure you have a positive buying experience with us.

Terms of Sale: Our items are brand new and in perfect condition (unless otherwise specified). Most items we sell are sealed in bags/boxes or tied with cable ties. We will give as full and honest a description as possible. Our aim is to give the best customer service possible as we feel it is extremely important. If you have any problems please do let us know immediately and we will do everything we can to resolve any issues. Pictures are used for reference only.

About Us: We have been involved in networking for many years. We source the best quality & value for money products available. All our items are available in our eBay shop.

At Network Shop we have a huge range of networking and structured cabling products, including Cat5e, Cat6, Cat6A, (Ethernet Cables/Patch Cables & 305m Boxes) Modules, Panels, Switches & many other accessories. If you cannot find what you need, please contact us as we may have the item or be able to get it for you!

We will try our best to answer any technical questions/queries. Please feel free to contact us.