PAYMENT
We accept
PayPal, Postal order/Banker's draft, Personal cheque and providing secure
payment processing for all major credits and debit cards. For card payment
please give us your phone number and our customer service will contact you
soon. For cheque please pay to 44 union ltd.
SHIPPING
We aim to
ship all of our orders within 24 hours of receipt (excluding weekends). Orders
placed on a Saturday, Sunday or Bank Holiday will be shipped the next working
day.
TERMS OF
SALE
Delivery
Time : We use various courier services and
parcel usually deliver within 2 - 3 working days for UK mainland and 3 - 7 days
for the rest of British Isles & Ireland. Next day delivery for certain
products can also be arranged for an addtional cost provided order is made by
12pm. Please contact us for the addtional cost.
Delays in Delivery : In the event of the delay in delivery, please note
that Only Just Ltd cannot be held liable for the courier's fault. No refund is
allowed where the courier company has failed to deliver the item on a
particular service. For example an item delivered through 24 hour service and
the customer not receiving the item in the given time due to delay by the
courier company.
Failed Delivery : If a courier have tried to deliver the parcel but no
one available to accept the delivery, the courier will leave the "Failed
Delivery Card" through the letterbox then it will become your
responsibility to re-arrange the delivery with courier directly. The parcel
will be held at the local depot for 5 days then it will return to us. In this
event, you will be liable for the postage cost.
RETURN
POLICY
If
a return is necessary due to a fault, we will collect the item from the
customer and either send a replacement or credit your account. If the product
is not faulty: We will collect the item from the customer but will take the
cost of collection out of your refund and charge a 20% re-stocking fee.
Please note, this will apply if the product is faulty/damaged but we are able
to supply the required replacement parts.
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Most
Buy It Now purchases are protected by the Distance Selling Regulations, which
allow you to cancel the purchase within 14 working days after the day you
receive the item. return items must be original condition which we send to
you. Please contact us before you send it back.
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CONTACT
US
Please contact us use ebay message, we will reply asap
but please allow 24 hours.
our working time form
9:30am to 4:30pm , Monday to Friday.