Shipping: Please note that we will select the most economical shipping service available unless otherwise requested / selected at the time of your checkout. Shipping costs will be combined on all orders when practical. Please contact us if you wish to hold items from being shipped. Please note that the United States Postal Service online tracking system has frequent delays - the Delivery Confirmation / Customs ID are “courtesy scans” only and do not provide tracking information.

International Shipping Disclaimer: Please be aware that all International buyers should anticipate shipping delays due to United States Customs inspections and procedures (we are not responsible for these delays). It is the duty of the buyer to understand and know all import tax rates, taxable items, and Foreign Customs procedures for their country before the purchase is made. Furthermore, First-Class Mail International items do not offer tracking or tracing as part of the service. Without tracking attached to the service, the U.S. Postal Service is unable to tell you where the item is or when it will be delivered. The USPS captures scans for L-series labels at acceptance in the US, but foreign posts are not obligated to scan these items. Therefore, the PS Form 2976 custom form labels are not trackable internationally, per the Universal Postal Union (UPU). As a result, the USPS can't provide tracking information for these items beyond the US, and does not advertise items that use this label as a "trackable" service offering. The only guaranteed delivery options for the U.S. Postal Service includes Global Express Mail and Express Mail. We caution buyers who choose "Priority Mail International Flat Rate Envelopes" and "First-Class Mail International" because they are not guaranteed delivery services.

Return Policy: We will accept returns on any items that are grossly misrepresented in our listing description. This is the only condition in which returns will be accepted. It is the buyer’s responsibility to read the listing description and observe all listing pictures (please enlarge all listing pictures when possible). The buyer must notify the seller of the listing error within 48 hours of receiving the item. If an item is damaged in transit, the buyer should notify the seller within 48 hours of receiving the item – please note that shipping insurance must be purchased at the time of checkout in order to file a shipping damage claim.

NY Sales Tax: Sales tax must be collected from New York based buyers only. Please view the "Shipping and Payments" section for details. If you have tax exempt status or are a reseller, kindly provide your New York State documentation before making your purchase so that we can adjust your invoice total.