PayPal Confirmed address only.
Payment is required within 24 hours after the winning bid.
Sales Tax is applicable in the state of California.
Shipping within the 48 contiguous United States ONLY.
We DO NOT Ship international, AK, HI, APO/FPO and PO BOX.
Items ship via UPS Ground, processing time 1-2 business day.
UPS Tracking Number will be provided after item is shipped.
All Items Ship Signature Required.
If you receive your item damage please contact our customer service team within 48 hours to file a UPS claim. UPS will attempt to pick up the package in a total of 3 attempts
For inspection. The investigation can take 5-8 business days.
A replacement will be sent to you once the damage items are returned to our location.
If you did not receive your item after delivery confirmation you may contact our customer service team to start a trace with the carrier. We will report a lost package,keep in mind that the investigation can take 5-8 business days. UPS will be in contact with the received to gather more information needed.
We do recommend that all buyer need to inspect all their order(s) upon receipt, no refunds are available unless the item is damage or defective.
If buyer received any damage, defective, or incorrect item, we will issued buyer a return label.
All exchange item will need to be return within 30 days for an exchange.
Any item that are return after 30days, our Return Department reserve the right to reject the return/exchange item.
If any package that needs to be return, please contact our customer service first to receive a RMA form.
If any replacement that is out of stock or back order, our Return Department will issue a refund to the customer.
Most of the case for return items, shipping and handling are non-refundable unless it is approved by Return Department.
Any item that is approved for return for exchange, item will need to be in brand new condition, which mean that the item is never install and it needs to be kept in the original packaging. Otherwise there will be a 20% restocking fee will be charged.
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