Customer Satisfaction Guaranteed 5 Star Service Our mission is to responsibly provide quality products and services on a timely basis at an unbeatable price.

We will guarantee to solve any problem for you, however if you feel anything less than the 'five star rating', please feel free to contact us before leaving neutral or negative feedback on the eBay.

We hope that you are happy with our product and service and in turn reward us with a five star rating. Your positive feedback will allow us to continue to offer the best products and service at the unbeatable prices.

• We only ship to the United States in lower 48 States
• We will send out your item(s) in 36 hours except weekend & holiday after your payment is cleared. Any rush orders could not be accepted.
• Tracking number will be emailed to the buyer automatically by carrier.
• All of our items are shipped out brand new. If you have received the item in shipping damaged condition, please accept packages firstly, then, contact our CS via eBay immediately, we will reply each eBay message via eBay in 24hrs except weekend & holiday and UPS will send person to inspect for claiming purpose.
• If the product is damaged from shipping or manufacturing, we have the option of either sending you a replacement part or have you return the merchandise for repair or replacement. All replaced parts would be sent out by UPS Ground.
• We will not accept returns with missing accessories or packaging.
• Ship to PO Boxes, APO address, Puerto Rico, Hawaii or Alaska is not available.

• We accept PayPal (confirmed address only). We do not accept COD /Personal check or Company check
• Payment must be received within 7 days of winning the auction.
• Customer must check out to choose your payment type.
• A "winning bidder" email with payment instruction shortly will be sent to you after you win the item.

Local pick up is available.

After your payment is received and cleared, we will send you an email notification about the pickup details and pickup invoice in 36hrs except WEEKEND & HOLIDAY. Please bring this pick up invoice and your ID at the appointment time.

Our warehouse needs time to prepare your order. It is very important please call our warehouse 24 hours in advance to make sure your order is ready.

Reminding:
Warehouse is unable to receive any type of payment.

• We hope that you are happy with our product and service and in turn reward us with a five star rating. Your positive feedback will allow us to continue to offer the best products and service at the unbeatable prices.
• Positive feedback will be left immediately after receiving payment. Peaktop strives our best for 5 star ratings. Please give us the opportunity to solve any unsolved issues prior to leaving bad ratings or negative feedback. Normally, each email will be replied in 24hrs except WEEKEND & HOLIDAY.

• Within 14 days from receipt of your item we accept defective item return. After 14 days, we will provide parts, replacement or repair service.
• Postage and handling fee is not refundable for non faulty item.
• If the listing price is free shipping, we will deduct the actual shipping fee from total refund amount.
• Buyer is responsible for return shipping costs of non-faulty item.
• Return must be received in new condition with original packaging.
• Non faulty return must be subject to a 20% restocking fee.
• Because our product lines are varies, we supply different warranty for each kind of product. Please check the warranty on our eBay page or contact us. For some special products, we will indicate the detailed warranty duration under the item specification section.
• The warranty is not available where damage to the product is caused by reason other than manufacturer's defects, for example, damage during delivery, misuse, improper installation, faulty operation, wear & tear, damage to accessories or when product has been modified, repaired other than by us.