Return or exchange an item:
1. If you are not completely satisfied with your purchase,
please inform us via e-mail within 7 days
and return the item to us in its original condition within 14 days of receipt.
2. Returned items should be unused and must be returned in original packaging with any enclosed documentation.
We will issue a refund less 10% repacking fee, excluding the original delivery charge.
Alternatively, if preferred, we will exchange the item.
3.The item is your responsibility until it reaches us.
Therefore for your own protection we recommend that you send
the parcel using a delivery service that insures you for the value of the goods.
4.The cost of returning the item to us is your responsibility.
5.Delivery charges are only refundable where goods are faulty and a refund is made.
6.Due to the price increase by Royal Mail our FREE shipping service has changed to 2nd Class,
please allow 3-5 working days for delivery when choosing this service.
7. 99.9% of the time Royal Mail are spot on with all deliveries.
Feedback:-
We take feedback as important inspiration in our development of business.
Leaving negative feedback could not solve problems but communication does.
So please contact us first if you're not satisfied with our products or service.
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