Within 7 days after receiving your parcel, we offer a No-hassle 7 days exchange (replace) only if your parcel is defective due to manufacturing problem. The faulty item will be exchanged for the same model once the return guidelines are followed: 1. We might ask buyer to test the item in order to eliminate improper use factor, buyer has responsibility to follow the test correctly. 2. The item must be returned in NEW condition and with all the original package, including cartons, parts and instructions manual etc. 3. Customer is responsible for return postage, but we will cover all expense in sending replacement. 4. Any returning must inform us first, to send back without return ID (given by LD customer service) will not be accepted. 5. Shipping and insurance charges are not refundable. 6. We are not responsible for item lost during returning. 7. Item not defective after testing or wrong item ordered by buyer will be returned at buyer’s expense.
We appreciate your business, so we will leave positive feedback to you once you pay for the item. We hope you can also leave us positive feedback after you receive the item. Your satisfaction is our NO.1 priority. Our price may be not the lowest, but we are trying hard to offer you the best quality and service. 5 stars DSR (Detailed Seller Ratings) and positive feedback are what we are after. We hope our transaction are easy and smooth. If there is any problem, please feel free to contact us. We have a very strong and united customer service team, which ensure that all the problems you encounter will be solved immediately. |