100%
satisfaction is our goal. Initial shipping is free. If you are not completely
satisfied, just inform us in 24 hours we will gladly return the full amount of
your purchase. Returned items must be received within 14 days of purchase. Buyer
is responsible for return shipping costs. No returns or exchanges on any
merchandise showing signs of being worn, or damaged. Custom made items or with
alterations, ex. Engraving, re-sizing, are not subject to refund or exchange. We
do not take back if you order same item more than 2 pcs.
Return
Process:The first thing you need to do is go to my eBay -> View order
details -> Return this item, and follow the instructions. Buyer has 14 days
to request a refund, meaning we must have the item the latest by the 14th day
since you received the item. Please mail it back to 55 West 47th Street #68 New
York, NY 10036 with a copy of the packing slip and write "return" on it. As soon
as we receive it and inspect it, we will refund your money. All return package
must have tracking number.
Exchange
Process:To exchange, please email us stating you would like to exchange the
item. Buyer has 14 days to submit an exchange, meaning we must have the item the
latest by the 14th day since you received the item. Then just send back the item
with a copy of the packing slip and write "exchange" for what you would like to
exchange it for. Ship to 55 West 47th Street #68 New York, NY 10036 . After
receiving the item, inspecting, and exchanging, buyer is responsible for cost to
re-ship the item. We will send you an invoice to submit your payment.
INTER 'L DUTY AND CUSTOMS WE ARE NOT RESPONSIBLE FOR ANY DUTIES, TAXES OR PENALTIES INCURRED
BY ANY BUYER WHEN WE SHIP OUTSIDE OF THE UNITED STATES. PLEASE CONTACT YOUR CUSTOMS BUREAU FOR ANY
DUTIES OR TAXES THAT MAY APPLY IN YOUR HOME COUNTRY.