Please allow anywhere from 3-10 business days for delivery. Unfortunately once if has been sent from our office, transit times are out of our control and are in the hands of Australia Post or the couriers we use. When providing feedback, Postage time is recognised as the time it takes for us to post your item (within 2-3 business days) not the time it takes for the delivery driver to deliver the items.

Goods will only be posted once payment has cleared.

Any customised or decorated item(s) cannot be returned for a refund or exchange.

We do not provide refunds on incorrect choice or mistake purchases in accordance with Australian consumer law. We do however provide exchanges at the cost of the buyer. Please note that the costs of returns are quite high predominately due to the price of freight and also the restocking fees charged by suppliers. All items being returned will incur a 15% restocking fee as charged by our supplier + return postage to you.

In the rare chance that we may have sent you an incorrect style, customer is to return item back to us for us to exchange, we will reimburse postage expenses for the return postage to the customer.

Colour of the garment may be slightly different to the image depicted on your monitor due to a variety of factors including lighting, monitor brightness and contrast settings, etc. We unfortunately do not have any control over this, however we do our best to describe the item as detailed as possible.

We want the entire process easy for both you and us, if you find that we did not provide the best possible solution. Please don't hesitate to contact us to resolve any issues. Remember that issues can only be resolved thoroughly through effective communication.

We ask that if you do not agree to these terms, please do not bid. If unsure of these terms, please contact us for more information.