About shipping cost:---------------
·Locations:
We ship to all areas in the UK using Business Post and most
European countries Using Fed-Ex, DHL. For small packets we use the royal
mail sign for services
·Signature
Required: All items shipped requires a signature on delivery.
·Handling
Time: Products ordered by 12:00PM GMT Monday-Friday will usually be
shipped the next day the latest. Products ordered that are bulky and
requires testing before despatch will be shipped the next business day or
soon after (See stated handling time). The customer will be contacted if
any unexpected delays occur while orders are being processed. Most of our servers are retested before despatch
as variation in storage temperature
has a bearing in functionality, so stated time for delivery are
approximate on bulky items. All items have a tracking number which are
uploaded to your eBay item page, all our services are self tracking , so please track it daily and
notify us if there were any issues.
Shipping Limitations / Delays: All shipping dates
and estimated delivery dates are approximate and are based upon current
availability of materials and prompt receipt of all necessary information.
We will not be liable for any damage, loss, fault or expenses arising out
of delays in shipment or other act caused by or imposed by strikes, fires,
disasters, riots, Acts of God, governmental action or any other cause or
condition beyond our reasonable control.
·Shipping
Carriers: Other shipping carrier options are available on request.
However we may use our discretion also to provide the safest and best
service. You may organise your own transportation, but remember that the
shipping cost quoted includes packaging material custom made boxes and
there will be a charge for those which can be agreed prior to sale. We may
used palletise service where a consignment exceeds a certain weight limit
set by our couriers/or where it’s deemed to be the safer option in absence
of original box etc.
Very important: if you fail
to accept delivery for what ever reason, and need to reorganise a
redelivery from the local depot, there will be a charge of 75% of the
original shipping cost by the courier, and a storage fee depending how long
they have to keep it in their warehouse, where free shipping has been provided
by us, we will advise you the original cost to us , and you will need to
pay the 75% of that original cost for redelivery.
·FOB
Origin / Taxation: All international orders are quoted exempt of Taxes
which means that we are not responsible for any duties, taxes, customs
broker fees, or any other additional costs that may be imposed when your
shipment arrives in your country. By placing an order with us, you agree to
accept any and all charges that may be in addition to regular shipping and
insurance costs. If you choose to not pay these fees, then you agree that
you have abandoned your package and are not entitled to any refund from us.
Once the package leaves the UK,
the package is your responsibility to either claim or abandon.
Import Restrictions: Please be aware that certain
items may be restricted for import into your country. It is your
responsibility to ensure that items ordered are legal / allowed to be
imported into your country. Although we will do our best to assist you with
additional information or documentation, if your shipment is confiscated by
your country’s customs, it is solely your responsibility to either claim or
abandon the shipment. No refunds will be issued for items confiscated by
customs outside of the United
Kingdom.
Delivery Times:---------------------
We work office hours and
all shipping is done weekdays only! Usually it takes 3 days from payment
clearance to delivery in mainland UK, longer for all other areas!
Shipping hours : Monday to Friday 12.00pm-2.30PM
PAYMENT methods:---------------
- Vat : at 20 % is included in
sale where stated ( Exception where we have special Vat free promo’s)
- Pay Pal: We accept PayPal. You must have
a verified shipping address with PayPal. It’s easy to get verified and
is a minimum requirement by us
- You can use a debit card to pay over the phone
or bank transfer.
- Direct payment by credit card is not accepted,
only when customer is present, all credit card payment via PayPal
only.
- Cheque ( cleared) and cash on collection
accepted
PLEASE note: surcharges!-----
1.5% surcharge applies to mc/visa cards
No surcharge applies to: Cheque , bank
transfer, Debit card, cash on collection.
With your protection in mind:--
Serial
numbers: All
relevant serial numbers are logged in a data base, we also use warranty
stickers where appropriate. These stickers are designed to break if removed
or tampered with. We will not accept items for replacement with stickers
that have been broken or tampered with. To avoid any possible confusion, we
suggest you take a picture of the security stickers on the item prior to
return, and forward this via email.
We respectfully ask that you adhere to these terms so that you can expect
to receive our highest level of service.
Defective Products
Guarantee: All Item sold by us carry a 30 Days warranty from us.
Defective parts are subject to either replacement if another product is in
stock or a full refund and must be reported within the 30 day warranty
period.
RMA Number: All Items
being returned for replacement must have a (Return Material Authorization)
RMA number. Returned packages with no RMA number will be refused. To obtain
an RMA number, please call or email us with a request.
Restocking Policy:
Items returned must be in the original condition. We reserve the right to
null said warranty if this condition is not met. Units that are found to be
free of defects (where buyer has reported a defect) or missing components
will be returned at the buyer expense.
Disclaimer: We are not responsible for any damage
or deletion to systems that have resulted from the use of our product(s)
the maximum liability shall not exceed the price paid for the purchase of
the unit from us. We offer specific warranty period and it will be stated
in the body of the listing. There may or may not be any additional
manufacturer’s warranty on the product. We offer our warranty specifically
on defects in material or workmanship only. We assume that our customers
will have a high degree of general and specific knowledge about the
products. The customer is responsible for choosing the proper product for
their application
Contact Information:
- Phone Number: (local
rate)
Int'l
- Email: support@asdmicro.biz
or contact us through eBay by "Ask Seller a Question".
- EBay Shop: ""
·
Business Hours: 9.30AM-5:45PM GMT
About us:
- Network-Servers(T/A): Founded in 1998 in
Essex, we have grown from a pc support business to a brokerage company
specialising in servers and networking products, we specialise in
sales through asset recovery and working with other asset recovery
companies..
- Focus: Our focus are on a limited narrow
market anything to do with networking hardware, we stock from complete
servers to components on the Hp Proliant range to the dell Poweredge
Range, we stock associated Peripherals and switching components for
these ranges hence allowing us to sell and support Specific product
lines in its entirety. We stock a wide range of hard-to-find
items for the range.
- In Stock : 99% of all of our items
listed are stocked in our 2 warehouses in Basildon Essex, the 1%
usually in transit. We don’t use virtual stock from other suppliers!
Return policy:
Under the Sale of Goods Act – Distance Selling
Regulations, If you are a consumer (not a business) you have the right to
cancel the order within 14 days of receipt. If the item has already been
delivered, it must be unused and in its original packaging with all
accessories included. Right of cancellation does not apply to audio or
video recordings or computer software if they have been unsealed. You must
notify me in writing (preferably by email or alternatively by letter) to
the address given by email of your cancellation. If you cancel you must
take care of the goods while in your possession and return them to me
safely at your own expense. I suggest you use a tracked delivery method. If
you fail to return the goods you will be charged the direct cost of
recovering them from the place of delivery. Your purchase price and the
cost of the outbound shipping from me to you will be refunded within 30
days of cancellation.
You accept the Item(s)
is/are “second-hand” goods unless otherwise stated and that the Item(s)
is/are sold on an “as is” basis with a 30 day warranty period. During
this period if you believe the item(s) is/are faulty, you will need to
return the item at your expense. The item(s) will then be fully tested
and if found not to be faulty shall be returned to you at the same cost as
original postage stated in the EBay auction if the item was shipped free
then the going rate of Interlink express will be charged, you will be
contacted beforehand to arrange payment for returning the item. If the
item(s) is/are found to be faulty then either a refund or replacement will
be given. A refund will only be given after the goods have been examined by
our return Department. For any form of return, the return shipping cost
will be the Buyers responsibility. DSR only applies in the EU (European
Union).Original shipping cost is Non-refundable for any transaction outside
the EU, Your statutory rights aren't affected by this terms and conditions,
Only buy from us on EBay if you accept these terms.
Feedback:
Feedback is very important
to us and can dramatically affect businesses on eBay.
We have been selling on
EBay for over 14 Years, and maintain a very high rate of positive feedback!
We want you to be 100% satisfied with your purchase! If you are in anyway
unhappy about your purchase, then let us know! We will do everything we can
to rectify the problem! We aim for 5* feedback.
If you cannot leave Five Star feedback then please
contact us so we can be given the opportunity to do all we can to remedy
your concerns .
For consumers, we abide by
the distant selling regulation (DSR) see under DSR, for Business buyers,
see under business buyers.
We have a fantastic
feedback, Our seal to a good service!
- PLEASE
FEEL FREE TO ASK ANY QUESTION BEFORE BIDDING.
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