In case if you experienced some issues with our products and want to post a negative feedback on our store page - please, contact us first and our Customer Service will find the best and most convenient way to resolve the issue for you!
Soondook Customer Service is working 24\7, that is why we can guarantee that your message will be answered within 24 hours. If you have any ideas or concerns concerning our store - do not hesitate to send us an email, our Customer Service will contact you as soon as possible and make sure that your issue is resolved.
We accept Only PayPal payment.
Please, remember - import duties, taxes and charges are not included in the item price. These charges are the buyer's responsibility, so, please, contact your country's customs office to determine additional costs before buying.
Thank you!
If you received the item that does not meet your expectation, you can return it with 30 days upon receipt of item or ask for refund. All returned items must be in original condition and include all accessories, packaging materials, inserts.
Please ask us for the return address. We have a warehouse in United States and Europe and can give you address that is closer to you and more convenient.
We’d be pleased to hear from you! We value your opinion and will be grateful for your feedback.
Please leave us Positive Feedback that will give us lower seller fees and as a result lower sale price for you.
If you have any question, please feel free to contact us, and we will do our best to solve this problem for you in
Our goal is to ensure you are completely satisfied with your shopping experience. We aim to provide excellent and efficient customer service for you.