PLEASE ASK
QUESTIONS BEFORE BIDDING ON THE ITEM
THANK YOU FOR
LOOKING!
WARRANTIES
We guarantee
that we sell fine gold, pure or sterling silver, natural genuine diamonds and
natural gemstones unless stated otherwise in the auction
(synthetic and lab created gems will be indicated).
All our jewelry can be sized and customized after purchase has
been cleared. Please let us know in advance for sizing. No refunds on sized and
customized jewelry at any circumstances.
SHIPPING and HANDLING
All item(s) are shipped USPS Priority Mail within 24 hours of
receiving payment and will arrive to you within 3-5 business days.
If you need an item(s) overnight we charge up to $58.00 including
insurance (item(s) up to $2,000 in value) via USPS. Other services can be
requested, please ask for quote.
We also ship worldwide, the shipping cost will be determined on
the destination. All international shipments can be expected to arrive within
15-35 business days.
International shipments are subject to customs delays, which can
sometimes exceed the expected delivery time. We are not responsible for such
delays.
We are not responsible for your country border or
customs taxes; please check with your local post office
and government for such charges.
RETURN POLICY
We will accept returns (at your own expense for shipping costs) if
you contact us within 3-14 days after receiving the item. Jewelry that has been
sized or customized by request is non-refundable.
Refund will be issued by store credit, exchange or
money refund. Item(s) must be returned to us in the same unworn condition
as received.
If the item(s) received damaged by post office, please give us
details and pictures of damaged box(s) and item(s). Damaged item(s) by
buyer will be repaired at buyer’s expense and returned back to the buyer.
No refund will be issued for damaged merchandise.
If item(s) returned back to us after 30 days since purchase day,
we will charge 15% re-stocking fee.