Please read entire description, information is provided in order to have as smooth transaction as possible. Failure to do so can lead to delayed shipment or cancellation of item by the buyer because information given was disregarded and once contacted for specifics the buyer decides to cancel sale. The description is to be helpful so please at least read details of the item you are bidding/purchasing, thank you!
Hi, this auction is for
Ciaté London
Kiss Collective: Mini Liquid Velvet™ Trio Limited Edition Set
COLOR Pin Up/ Wonderland/ Starlet
A three-piece set of Ciaté London’s bestselling matte lip must-haves, including Pin up and Wonderland shades—plus, Starlet, a limited-edition color available only in this set.
New/Unused
Was only opened for picture taking purposes. I have included a stock photo but please take into consideration of slight shade change due to the monitor and camera differences. I tried to find pictures of swatches but unfortunately was only able to find last years (2015) LE set which had one of the colors from this year so you may want to check those out to at least see what 1-2 colors could be like ;)
****Please please, look at the pictures for they are part of the description. Please note any scuffs, bends/folds, any issues with the exterior (packaging), interior ( actual items themselves whether there are scuffs, manufacturer flaws, molding flaws, etc. I am as thourough as I can be with the information given for each product that I list and have no control over how an Item gets to me. Sometimes when packing issues happen to packages (scuffs or boxes/compacts rub against one another) I keep the item anyways, I know things can happen. I however am not going to return an item because there is a mark on a package especially if it's a limited ed. item, a rare or discontinued item. To me the package isn't what I am purchasing, I am purchasing the item inside :). If the package however, is part of the item itself and it is something that does affect the item in some way, I will also state this in the description as well as take pictures. I do ask that you do your part and ask any questions you may have that I could have overlooked (because I am only human) and that you take advantage of the zoom in option in pictures b/c as I said before, pictures are part of description. I am sorry if this is sounding redundant but as of late had a customer upset at a scuff mark on a compact which was shown in picture and came directly from manufacturer. If there is something you do not like about the listing, something worries you, or I am unable to answer your question adequately enough I do ask that you please pass on the listing. This is to avoid any potential issues that could come about from the lack of reading/understanding the listing. I will never knowingly leave something out of a listing and send out items that I as a buyer would be fine receiving. I hold all my items to high regards and deliver the absolute best. I try to make sure items are packed securely but with how someone else handles, I have no control. The only thing I can do is hope that it reaches to you in a timely manner and that there are no issues that can affect how the item works. Anything else outside of that please understand I cannot control in any way but will try my hardest to keep from anything happening negatively.****
** If you for some reason have an issue please contact me BEFORE opening a case against me. I am a flexible person and always work on any issues that comes about (look at my feedback and you'll see people are always happy) ****
I tend to not accept returns on any health & beauty or cosmetics for hygienic purposes. I have had people return empty bottles as well as items with unknown contents. For other buyers safety as well as mine for unsealed items I cannot accept returns. If items have seals I sometimes have a little more room to work with
However, all scenarios are handled differently so if there is an issue please contact me before any feedback is left so that we can hopefully work something out. I work very hard for my store and maintaining perfect records and relationships with my buyers so please give me a chance. However please take my disclaimers into consideration before purchasing and thank you in advance 😊
I purchase from eBay as well so I try my best to make people as happy as I would like to be when receiving items.
I apologize for the long list of disclaimers but these are due to past experiences with ebayers who have abused the ebay policies and made it difficult for others to conduct a legitimate business.
Please Read
***June 2015 EBay bidder changes***
Due to an increase in buyers placing bids at the last minute and never paying and bidders bypassing buyer block list by creating multiple accounts I am no longer accepting new buyers with less than 5 feedback to place bids on my items. I am sorry for any inconvenience but this has become a problem. If it is an item you truly want please send me a message and I will take your bid into consideration. I give buyers 4 days to pay then eBay allows another 4-5 days before I can finally relist the item. It takes time away from me being able to sell when someone places a bid and never goes through with it. I give ample time to pay and in the past when messaged about payment have given previous customers up to 2 weeks to pay. I am a very patient and flexible person but do not like to be taken advantage.
*****Summer weather disclaimer****
Due to the summer weather, when purchasing items that may melt or change shape, please let item settle before opening. I will try my best to ensure that there are no issues but cannot control how a carrier may keep an item during delivery.
Here where I live temperatures have been 100+ with heat index, all items are taken to the post office daily to ensure that items are in perfect condition when they are shipped. I cannot however, control how long an item sits in the postman's cart and cannot control how long it sits in your mailbox/in the sun. Please when you receive the item, open it slowly if you must open it and let it cool off before touching/using it for it could easily break/melt. I will try to ship in reflective packaging to help but cannot be held accountable for items possibly melting. Please take this into consideration and once purchased you are fully aware of this disclaimer and acknowledge all possibilities/scenarios. I have purchased lipsticks in the heat and haven't had any issues but please keep in mind that some brands have more oils/fats to help moisturize but at the same time could make these soften more easily.
🌟🌟🌟🌟Changing of address🌟🌟🌟🌟
As of August 2016 I can no longer accept messages concerning changing your address for item to go other than the defaulted eBay address. If you are needing your item to go to another person as a gift or need to have an address changed due to going somewhere other than the one defaulted by eBay, you as a buyer must change it beforehand. As a seller if I change the address and there is an issue, all sellers protection are lost and am no longer covered. If you message me after you have paid about your address, I will have to cancel your purchase. I am sorry for any inconveniences but this is something that must be taken care of before purchases are made.
***Pictures, pictures, pictures****
I cannot stress this enough, pleeeeeeeeeease look at pictures for they are part of the description. Please note any AND all flaws!! Use the zoom in option. I am as thorough as I can be with the information given but as that as a buyer do your part and ask any and all questions as well as LOOK at the pictures. IF pictures do not answer questions or my answers are not adequate enough for your satisfaction, I ask that you please pass on the listing. I go over everything wrong with the item and show in pictures. There will never be any surprises UNLESS something happens after the item leaves my hands. If this is the case PLEASE CONTACT ME PRIOR TO OPENING A CASE. If you do not, it makes it difficult for me to work with you once it is opened. (because of rules/regulations that EBAY CS requests) Thank you ;)
****Makeup items, monitors/camera when showing shades****
Please be familiar with shades because all monitors and cameras will show a slight difference in color.
I don't always feel comfortable giving my idea on a shade when it is an in between color because what I might think one color someone may think another and I wouldn't want someone to receive an item under false assumptions of a color 😊
I do encourage to do additional research because what may be one color to someone is not the same to someone else
**** Items with or without expirations dates****
I try to the best of my ability to sell quality items and not list an item with a known expiration date unless noted in the description.
The FDA does not regulate makeup and require expiration dates on products, but I do provide expiration dates on my listing when available. I can't offer refunds based on someone's opinion of expired when there is not an expiration date on my product.
Here is a link for any information over the following information above
http://www.fda.gov/cosmetics/labeling/expirationdating/default.htm
🌟🌟Items that do not contain best offer options🌟🌟
If the listing does not contain a best offer option please do not send messages if I will accept a price other than what is listed . The price I have for the listing Is what I am asking and will not answer any messages concerning lower prices. If it is an item I can be flexible with, then I will put in the option of best offer, otherwise the price for the particular item is my best offer.
***For items saying -not for resale, etc.**
If there are issues with "not for resale, or gwp items" please do not bid on item. I will be forced to cancel any bids from any buyer who bids w/o reading the entire description. These items are sold all over eBay, and it is sold at the sellers discretion. It isn't fair for the seller to receive negative feedback because the buyer is unhappy with the fact that the item is "gwp" or "not for resale". The buyer knowingly purchased beforehand thus reading the description left by the seller and knowingly purchasing an item that was a "gwp"
For items with - "Sample / Not for resale" this is a company designation to it's retailers; i.e., Usually a type of contract concerning the sale of company samples between seller and retailer. This, however, does not concern third parties who happen to come into possession of such items. Once these items become the persons/sellers property, it is up to their discretion to do with and to deal with, as the new owner sees fit - and that may include selling the items.
Sample/Travel Items:
The "Sample / Not for resale" is a company designation to it's retailers; i.e., Usually there is a contract concerning the sale of company samples between seller and retailer. This, however, has no bearings on third parties who happen to come into possession of such items. The items become their property, to do with, and to deal with, as the new owner sees fit - - and that includes selling the items
*****for lot sales*****
I do not compare my prices to others selling on eBay. These lots are intended for people to get a deal, try different fragrances/items and are supposed to be fun! :) I pick a price to start my bids at and at the final bid, once the item reaches its final destination if someone for any reason needs a partial refund due to leakage or any other issue the refund will be based on number of items in lot divided by the ending total and not based on what others may be listed for.
If this does not sound reasonable please feel free not to bid. I would not want you unhappy with the outcome if a partial refund is called for.
************Payment*************
I do ask that you please pay within 3 days after end of auction. If you need more time that's perfectly alright just message me to let me know. After the 3 days Ebay will automatically open a unpaid item case against buyer which if not paid will leave a mark on the buyers account; so please let me know if you need more time.
****Return Details*****
Please read the return details for item at the bottom of the description / details page of auction. Items that are able to be returned do have specifics that need to be followed in order to be able to return an item. Each listing may have slight differences in details so please read them. Even though it shows that I accept a return, I may have specifics for particular items and would appreciate if they are honored, thank you!
***the returning of items due to issues with color/how item works***
I apologize ahead of time If you purchase and item and it doesn't work out for you either due to color issues, or item doesn't work as expected or described. I however am not the manufacturer, I am just a 3rd party seller and cannot resell or use the item in the event that it does not work out for you. If it is something you are adamant about, please purchase the item directly from manufacturer so that they can refund or replace. I do not have that capability . If an item is unused, sealed ( where applicable) or in original condition I can however work something out with you 😊 and will be happy to accept returns in the event that it doesn't work out. I cannot unfortunately accept back a used or tampered with in any way item especially if it is an item in the health & beauty category. Please do take this into consideration before purchase. Thank you in advance for understanding and reading all guidelines / disclaimer.
*****Makeup Returns******
On makeup returns for hygienic reasons, all sales are final unless the item is still sealed. Because I cannot sell an item that has been touched, if an item is manufacturer sealed and the seal is broken it cannot be returned. Makeup can only be returned if it is in the same fashion in which it was received.
*************refunding*************
**when applicable**
I will allow a partial or full refund within 14 days after end of auction, just please message me with the issue before leaving neutral or negative feedback. I also ask that you contact me with any issues within 24 hours after receiving item. I typically will reply same day, if not within a few hours after initial contact.
Due to hygienic reasons, I can only accept returns on cosmetics unless it is returned in the manner in which it has been purchased. If the seal has been broken I cannot accept it because I have no idea if the item has been tampered with or not. This would be unfair and potentially unsanitary for a future buyer in the event that you change your mind or because of buyers remorse.
Please be considerate of this, though I will try and work something out because all scenarios are different ;)!
Your 100% satisfaction is important to me, I want you happy with my auction and your winning item and/or items :)
***Global Shipping***
I participate in the EBay global shipping program for all international purchases that are applicable. Please be aware that any international shipping charges are not paid to me nor am I responsible for the set shipping price. These charges are through a separate program through eBay and I cannot control these charges. Please do not ask me to reduce the prices because I cannot even see what they charge nor could I change it if I wanted to.
*****international bidding*****
For international bidders any winning international bid will be invoiced additional shipping charges. Or you can use the ebay global shipping program which is a lot easier for the buyer. I can ship worldwide so please check the global shipping program to see costs to your area. If your item is not eligible for global shipping, international shipping usually starts at around $25 and goes up depending on size of package. This should give you an idea of what to expect for shipping internationally.
******Combined shipping********
If you are bidding on multiple items please let me know so that I can group it all at the end and combine the shipping for you. I love combining shipping so that you can save additional money!! 😜
*******Shipping charges**********
Your shipping charges only go towards the postage/tracking. I give you my discount when applicable and even then don't charge you what I am charged. 90% of the time I cover part of your shipping.
I also don't charge for my envelopes, tape, packing and time I invest in packing your items.
Please don't leave less than a 5 star on my s&h because I try really hard to make sure that you are happy with your whole experience with me and can't help it if postage is more expensive than you would like it to be. It is completely out of my control.
I do not make money off of shipping so I apologize if you feel shipping is too high but those are the USPS costs.
I try to ship out within 24 hours sometimes same day if I am able to get them packed up and sent out before USPS shows up.
I try to ship out on weekends but it is not always guaranteed. If weekend falls on a holiday it will not be shipped out until the following Monday ( or Tuesday if a holiday falls on a Monday) :-)! So please be aware that during holidays your item may be delayed by a few days depending on how backlogged USPS is.
***********please read*********
Before leaving feedback, please contact me if there is a delay on your package and USPS has not delivered it yet. I ship items out day after it is paid and strive to the best of my ability that you receive your item in a timely manner. But, once your package leaves my hands, I cannot control what goes on, on their end. I personally drop off packages at the post office on a daily basis. It hurts my rating when postal issues out of my control are taken out on me. If something is delayed please please let me know so that we can communicate to one another on what to do :). If this is an issue please feel free not to bid, I wouldn't want unrealistic expectations made on something that is not in my control.
Thank you and happy bidding!!