We warrantee and represent that the goods are as described in the above listing. We specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. Customers should satisfy themselves that any item choice made is suitable for their intended purpose or use. We pride ourselves on our customer service. In the rare event that you have a problem with your item please contact us and we'll be happy to help.

We take great care packaging every item to ensure safe shipment to you. We charge a postage fee only to cover our costs of materials and labour. Once your order has been processed and we have received cleared payment, your item will be dispatched as soon as possible. We only ship internationally to the countries available above..

Every item is carefully packaged using the latest technology to ensure safe 
accept payment by: Credit or Debit Card Paypal. All Auction and "Buy It Now" prices include VAT. (VAT No: 821 093 653)

If you receive any items which are faulty or damaged (which were not advertised as damaged, unpackaged or no lid) please contact us to return the items and we can either offer a refund or replacement. At the discretion of our management, we may require photographic evidence to support claims for damages. If you wish to cancel your order please notify us in writing or by email within 30 days of the date of delivery and return all goods. Returned items should be sent by Royal Mail 2nd Class. We cannot cover return postage costs for Special Delivery or any courier service. Please ensure that you obtain proof of posting as items being returned are the responsibility of the customer until the items reach our offices. In the rare event of a customer receiving an incorrect item, Burnt Oak Pharmacy will, upon receipt of the returned incorrect item, send the correct item and refund the return postage. Our returns address Burnt Oak Pharmacy Returns Burnt oak Pharmacy 71-73 Burnt oak Broadway Edgware Middx HA8 5EP UK