Please note that we use courier services so if the goods appear damaged on arrival please sign for as one word "DAMAGED" if the goods are signed for as unchecked or un-examined they've effectively been delivered in perfect condition, Which means we can't go to the haulier and claim for any damages etc.. There is generally only one driver on the vehicle so it would be helpful to have an able bodied person there to help off load goods if required. The items won't be left without a signature unless they've been informed to by the customer. If your not sure what to do once the driver arrives please don't hesitate to contact us on 01206 396725.