Your shipping address: IMPORTANT!!

• Please confirm your shipping address is correct before making payment. 
• You know where you live, we don't!
• eBay does not allow us to change an address after payment is made.
• If you ask us to change address, it will require us to cancel your order, ask you to correct your address and redo order.

Combined Shipping: International

• Due to eBay's new policies, they require us to require immediate payment on your purchase. 
• PLEASE use the eBay shopping cart - it may save you money! 
• In the event eBay overcharges you for shipping, we will send a refund for the correction.

Combined Shipping Discounts: USA

• Due to eBay's new policies, they require us to require immediate payment on your purchase. 
• PLEASE use the eBay shopping cart - it may save you money! 
• If we issue a credit for overpayment of shipping, we may deduct up to 50% of the overpayment to cover fees.
• eBay DOES NOT refund the fees we pay based on shipping charges if we issue a refund for shipping!
• Paid orders may ship as seperate orders with no shipping refund. 

USA Shipping:

• We ship using USPS First Class, Parcel Post, Priority Mail, and several FedEX options.
• We may upgrade your shipping method at our discretion.
• Tracking is provided. Orders over $750 will require a signature per Paypal rules.

International Shipping, Customs Fees, Import Taxes and Duty:

• We ship USPS First Class International and Priority Mail. It's your choice!
• There is no tracking on FCI or Flat Rate Priority Shipping.
• Allow two to ten weeks when choosing First Class International, but it's usually far less.
• Please Note:  Import duties, taxes, and charges are not included in the item price or shipping cost. 
• These charges are the buyer's responsibility.
• Please check with your country's customs office to determine what these 
• additional costs will be prior to bidding or buying.

Insurance:

• We insure all International shipments. 
• Insurance is purchased from Shipsurance. (eBay application)

Handling and Shipping time:

• 99% of all orders ship the next day. Some even ship the same day!
• Please be aware USA Shipping Holidays may affect International Shipments.

Sales Tax and Import Fees:

• New York Residents will be charged 8% Sales Tax - It's the law.
• International Customers are responsible for any and all customs, duty, or taxes.
• Don't ask us to falsify a customs form...We will not do it.

Returns:

• No returns are accepted on opened items.
• All items we sell are covered by Manufacturer Warranty. 
• Do not open a return case for defective items, Contact us FIRST.
• Buyer must notify us within 2 days, and return within 7 days of receipt.
• A restocking charge of 15-20% will apply. 
• We do not refund original shipping charges. 
• Once an order has been packed and the shipping label printed, cancelling an order is the same as a return. 

Payment:

• We accept Paypal and USPS M/O's.

Pricing Policy:

• Pricing for our items on ebay may differ from our store's website pricing.
• ebay charges over 10% in fees, these are reflected in our items pricing.
• For more info, please visit www modelrrsupply com

Warranty?    New or Used?:

• Everything we sell is brand new and covered by Manufacturer's Warranty unless noted.
• We will assist you in the warranty process if needed. 
• We only sell brand new items, would you want a returned and used decoder?
• Ask another seller if they test each returned item before shipping it you? We don't believe so...
• Our items are all factory fresh!

Special Order or Inventory Requests:

Send a message via eBay message system.