Payment
PAYMENTS: We accept payments through PayPal accounts with a confirmed PayPal address only. We also accept checks if you can wait the additional time it takes for the check to clear. Payment for Buy It Now fixed price items is expected at checkout and payments for auctions within 48 hours of the end of an auction (please wait for an invoice). If you need more time to make your payment please contact us to make other arrangements.
Your item will normally ship within two working days or less of your CLEARED payment. If payment is not received within four days we reserve the right to void the transaction and re-list the item. We will gladly combine shipping to save you money - please contact us if you are buying multiple items and we will do our best to reduce your shipping expense.
Shipping
SHIPPING: FREE shipping on orders over $200 (lower 48 USA only)! We will ship ONLY to the address you have provided in your PayPal account. We utilize the shipping calculator to determine the shipping costs to your location based on the size and weight of the item and will refund any amount over $2.00 that was over-estimated. Our preferred shipping method is USPS Priority Mail. We will also ship USPS Standard Post and First Class if available. Heavier items may ship via other methods. See each listing for details and please contact us if you have questions. We will gladly combine shipping if you have additional items to purchase. Please contact us and we will do our best to reduce your shipping costs. We also allow local pick up - just contact us. Shipping insurance is included in the purchase price for domestic purchases to protect both of us from loss due to lost or damaged shipments.
International Shipping: We do sell to international buyers in Canada, Australia and the UK currently. Please contact us prior to bidding if you are not certain you are eligible to bid/purchase. We can not complete the purchase if you are not eligible. We utilize USPS International Priority Mail and USPS International First Class when appropriate for all international purchases.
Import duties, taxes and other charges are not included in the price of the item or in the shipping cost. International buyers must also pay for insurance - usually thru a third party insurer.These expenses are the responsibility of the buyer. Please check with your country's customs office to determine additional costs prior to bidding or purchasing. We will not misrepresent the value of the item(s) nor mark them as "gifts". We will need your phone number to process the Custom's documents. Please be patient with shipping delays as we have no control over your purchase once it is dropped off for shipping..
Terms of Sale
Our priority is to have satisfied customers. If you aren't happy with your purchase for any reason we want to know as soon as possible. We will do our best to make you happy. We offer a full refund on any item that we have unintentionally misreprented. Since we are not antique experts, it is possible that we missed something. We also offer a refund if the item is received in a damaged condition or you don't receive it as long as you fully cooperate with the insurance claim process.
If we can't resolve the issue and agree the item will be returned, we will refund your purchase once the undamaged item is received back in the same condition and with the same or superior box and packing materials. We will even pay for the shipping both ways if we unintentionally misrepresented the item. We are that committed to satisfying our customers. When returning a purchase, please insure the item and request delivery confirmation so we can both track the shipping. Please do not wash or clean your item if you will be pursuing a refund as all items are discretely marked for security purposes. The refund process must be initiated by you within five days of the delivery of your purchase.
About Us
The Amazing Grace on eBay store was opened to assist us in selling the rather extensive estate of a friend's mother that we have "inherited". Sally collected a variety of things for many years and 95% of the over 1,200 treasures have been in storage for the last 20 years or more. From depression glass to Asian porcelain and carvings to Native American turquiose & silver jewelry, Sally was a very accomplished collector and even had numerous reference books that accompanied her collections.
We fully understand that in order to sell this vast estate we must offer excellent customer service and fair prices in order to earn repeat customers. Our goal is to make sure each and every customer has a positive buying experience and is completely satisfied. While not experts by any means, we will do our best to fully and accurately describe our offerings. We expend a great deal of effort in researching each piece to insure an accurate description and your satisfaction is our highest priority.
Please email us through eBay with any questions or concerns. We are always happy to answer questions or provide additional photographs. We will do our best to respond promptly.
