Our family

Happy Dance Sales Company (HDSC) is a family owned and operated business located in the Metro Detroit area.  Operating from nearly 50,000 square feet of warehouse and office space with ten plus years of online retailing experience our team truly is great at online and marketplace retailing. 

Payment INFORMATION  

• HDSC currently uses PayPal payment processing - accepts all major credit and debit cards. 
• Includes: PayPal and PayPal Credit
• All purchases must be paid for at time of purchase unless a "Best Offer" was accepted.
• Items purchased with a "Best Offer" will have up to 3 business days to complete payment.  
• Customers that do not complete payment with in may be subject to an "unpaid item" case being open.  Some exceptions may apply at the discretion of HDSC (Happy Dance Sales Company).

SHIPPING INFORMATION  

• All purchases are shipped via FedEx or USPS. 
• Most orders ship within 24 hours. National holidays require an extra business day to ship.
• Shipping rates and delivery times apply to lower 48 states only, please allow extra time for deliveries beyond the Continental US.
• We generally combine items for shipping when more than one product is ordered and has the same shipping address. 
• International shipping is available. (Including shipping to Mexico and Canada)
• Orders without a physical shipping address will NOT be processed.
• Payment must be complete before orders will be processed for shipment.
• Orders shipped to Alaska and Hawaii may have longer delivery times. 
• HDSC does not ship on Saturdays, Sundays or National Holidays. Please allow one additional business day for order processing and shipping.

SHIPPING INTERNATIONAL

INTERNATIONAL SHIPPING IS AVAILABLE - Items Sold in the HDSC eBay Store are only approved for use in the United States unless stated otherwise on product listing page. These items are designed to meet US UL Standards and are not guaranteed to work in other countries. 

Shipping Methods - Most items utilize eBay's Global Shipping Program.  Items are also sold to countries that are not included in eBay's GSP.  Please read carefully to understand how an item may reach an international address.

USPS is our preferred shipping vendor for international shipments.  USPS Priority shipping is the most common internationally shipping method when purchasing internationally from HDSC.

SHIPPING FAQ

IF I USE THE "BUY IT NOW" PURCHASE OPTION, WILL I GET FREE SHIPPING? 
Free Shipping is only offered on selected items in our store. Please review the entire listing to make sure the item you are purchasing is a Free Shipping item BEFORE you buy. Under "Shipping Information" on the listing page, all information is given about the shipping costs and terms. 

CAN WE SHIP TO A PO BOX, APO OR FPO? 
We can ship to FPO or APO addresses. Prioritiy or First Class Shipping (1-3 business days, USPS) MUST be selected to ship to APO or FPO. If another shipping method is selected to ship to an APO or FPO KitchenAid will automatically change the chosen shipping method to Prioritiy or First Class Shipping (1-3 business days, USPS)  Shipping to APO or FPO addresses may take much longer for delivery. HDSC requests a physical address for shipment on all other orders. 

WHEN WILL YOUR TRACKING INFORMATION BE AVAILABLE? 
Your tracking number will be updated in eBay and sent to you the following business day after your order ships. 

DO YOU SHIP ON HOLIDAYS? 
No, please allow an additional business day if you order is placed or processes on a weekend or national holiday. 

IF I "BUY IT NOW" OR WIN AN AUCTION AND PAY IMMEDIATELY, WHEN WILL I RECEIVE MY ITEM? 
Our items usually ship within 24 hours or 1 business day following approval of your payment. Delivery times vary based on the chosen shipping methods. Orders shipped to Alaska and Hawaii may require additional shipping time. Most, not all, orders will ship fast and free.  Be sure to read the entire listing ad for correct shipping expectations.

Hours of operation

Most eBay messages are handled twice daily.  Once in the morning of each operating day and  again in the afternoon.

HDSC operates Monday through Friday 9 am to 4 pm, eastern standard time.

Most orders placed before 1 pm EST will be processed the same business day.

All communications for eBay marketplace products or orders must be made through the eBay messaging system. 

Not happy?

Most items sold by HDSC come with a 60 day return period from date of  delivery.  Other items will come with 30 day return  policy or in a very select few items no return policy.

That being said, HDSC always maintains very high standards.  HDSC complies with all eBay policies and procedures.  If you are not happy for any reason please reach out to us.  We will do everything in our power to offer the best customer experience we can.

Partial refunds

If an item is returned to HDSC in a condition other than the condition in which it was sold, then HDSC (within the limits of the eBay Marketplace) may at its discretion return an amount back the to buyer less than the amount paid to the seller on the original sale.