Dispatch Time

Once we have received your cleared payment your order will be dispatched from our warehouse within 24 hours (allowing for weekends and Bank Holidays).

Delivery

Please note we do not currently ship outside of the UK to Europe or Internationally.

*FREE UK DELIVERY – applies to UK Mainland currently at this time only. (Excluding all Islands and Scottish Highlands)

Please contact us for a quote for shipping to the Scottish Highlands or any Islands.  

Our shipping charges include; the cost of shipment; the cost of packing materials; wages for our packing staff, insurance and the current rate of VAT. Orders are combined into a single shipping carton providing the combined weight is below 20Kgs. (Note: Bulky items may require orders to be packed into more than one shipping carton).

For most items under one kilo we ship via Royal Mail. Otherwise we use a courier service (Interlink, APC or Yodel). For furniture we use a two man delivery team or tail lift wagon which takes 5/7 working days. Your items are usually shipped next working day of your payment clearing.

Please ensure you check the packaging carefully before signing for the delivery.

Standard delivery is to main entrance of the delivery address. Other options including delivery to room of choice, install and build are available for an additional fee; please contact us for more details if required. Some deliveries may be palletised to reduce the potential of transit damage and concur with reduced handling rules. If your delivery address has any access restrictions please contact us prior to ordering.

All furniture deliveries should be checked against the delivery note and any discrepancies noted on the delivery note and reported to us within 48 hours. Delivery drivers are instructed to allow a minimum of 15 minutes for you to make this check.

Returns

We accept returns by prior agreement within 14 days of purchase. Goods must be unused, unmarked, in original packaging and fit for resale. Goods returned may incur charges to cover original posting and the cost of a checking and restocking. Return address will be advised once you have confirmed your agreement. Should you wish to have the goods collected by us the courier charge will be deducted from the refund.

"We want you to be 100% happy with your purchase and offer a 14 day guarantee"

Paypal / Card Payments

We accept payment via Credit/Debit card, Bank transfer and PayPal, this means you can rest assured your order will be with you ASAP after your purchase. If you need any help please contact us via Ebay