G F JEWELLERY UK RETURNS POLICY –

THIS FORMS PART OF OUR TERMS AND CONDITIONS OF SALE

IF YOU WISH TO RETURN AN ITEM FOR REFUND, PLEASE CONTACT US FIRST TO MAKE US AWARE OF THE RETURN AND THE REASON FOR DOING SO.  ALL ITEMS MUST BE RETURNED WITH TAGS INTACT AND IN THE ORIGINAL GIFT BOX, INCLUDING THE SLEEVE.  IT MUST BE IN THE CONDITION IT WAS SENT TO YOU OTHERWISE THE RETURN WILL NOT BE ACCEPTED.  POSTAGE COSTS FOR THE RETURN ARE PAID BY THE BUYER AND SENT EITHER THROUGH EBAY’S TRACKED RETURNS LABEL, OR A SIGNED FOR SERVICE MUST BE USED SUCH AS ROYAL MAIL SIGNED FOR.  THIS IS TO GIVE YOU VISIBILITY THAT THE ITEM HAS BEEN RECEIVED BY G F JEWELLERY UK. 

IMPORTANT INFORMATION REGARDING EARRINGS FOR PIERCED EARS:

THE CONSUMER CONTRACTS REGULATIONS 2013 EXEMPTIONS CLAUSE REGARDING THE NON-RETURN OF EARRINGS FOR PIERCED EARS FOR HYGIENE REASONS ALLOWS RETAILERS TO REFUSE THESE ITEMS BACK FOR REFUND IF YOU DO NOT LIKE THEM: 

HOWEVER, WE HAVE MADE AN EXCEPTION TO ALLOW YOU TO INSPECT THE EARRINGS PRIOR TO DECIDING TO KEEP THEM.  THEY ARE SENT TO YOU IN A CLEAR HYGIENE BAG WHICH IS SEALED WITH A HOLOGRAPHIC TAMPER PROOF LABEL.   EARRINGS CAN ONLY BE RETURNED IF THE LABEL IS INTACT - IT WILL DISINTEGRATE IF AN ATTEMPT IS MADE TO REMOVE IT, SO IF THE LABEL IS REMOVED YOU HAVE COMMITTED TO KEEP THE EARRINGS.   THIS DOES NOT AFFECT YOUR STATUTORY RIGHTS.