*Type your personalisation in the box above the 'buy it now' button (near to the quantity and/or size selection)
*Make sure you include all the details you want printing.
If for any reason you have trouble doing the steps mentioned above, please send your personalisation straight after ordering in an ebay message.
If you need to send a photo for a photo gift, this will need to be done via ebay messages.
Failure to send your details using either of the above methods may result in your order being delayed.
* The majority of our items are shipped by first class royal mail and we always have proof of postage as we have an account.
* We strive to meet estimated delivery dates given at time of checkout.
* If you need an item quicker than our usual dispatch times, please message us and we will try to accommodate your requests.
All personalised products are made to order.. because of this we regret we are unable to offer refunds. We can not accept responsibility for errors that you have made when sending personalisation details. If an error has been made in fulfilling your order we will promptly correct or replace the products supplied. If an item arrives damaged please contact us and we will send out a replacement (or refund if applicable).
