Payment
1. PayPal is the only online payment method we accept. Please make sure you have a valid/confirmed PayPal account prior bidding.
2. We will send item to your Confirmed Shipping Address in Paypal. If you would like to post to other address,please timely leave us a note when making payment through Paypal.We will NOT be responsible for any delivery failure due to unclear, unconfirmed or incomplete addresses given.
3. Please make payment within 3 days after biding, or all non-pay bidders will result in a non-paymemt buyer alert from Ebay and unpaid transaction would be closed.
Shipping
1. The item will be shipped out within 1 working days after payment was received.
2. Items will be shipped by Air Mail post,DHL or EMS.By airmail post,it always tooks about 15-25 working days; by DHL is about 3-7 working days,by EMS is 7-10 working days,Service Transit Time is provided by the carrier and excludes weekends and holidays.Transit times may vary, particularly during the holiday season. It may take a little more time to arrive if you are in the remote region.
3.If you don't receive the item after the 30 days, please contact us freely, we'll try our best to solve the delivery problem for you.If you agree with our shipping rule, welcome to buy. Thanks for your kindly understanding!
Returns
1. All items will be sent out within 1 business days after payment received. If you are not satisfied with the item you received, pls return it within 30 days for a replacement or money back.
2. If the item you received has quality problem, You can get full refund or exchange a new good item.If you order a wrong item from us, you can also return back the wrong item to get partial refund (minus the shipping cost), or exchange a right item, but you need to pay the extra shipping cost.
3. All returned items must be in the original packaging and you should provide the shipping tracking number, specific reason for the return.
4. Thank you very much for your cooperation with us when we help you to solve your problems.We will try our best to provide the top-ranking service for you.
Contact Us
1. If you have any questions,please contact us by ebay message. we will try our best to provide the best service and reliable products for every customer.we would be very glad to help you. we would try our best to reply to your emails as soon as possible.
2. Due to high volume of daily incoming emails and time zone difference, we may not be able to reply your emails immediately. we will responde you within 24 hours. please contact us to resolve the issue before leaving negative feedback or low detail seller ratings.thanks!
3. Working time: GMT8 (8:30-18:00) from Monday to Friday.Out of duty on Saturday afternoon and Sunday!
Warranty
1.We provide you with the Unlimited Technical Service is offered through e-mails, on-line chatting, remote-control service by engineers.
2.We provide One Year Warranty Service For Most Items. 3.Each item will be checked and tested carefully by our QC before sent out.
Feedback
1. Thanks for your shopping with us and wish you enjoy it. Hope we have a long relationship and see you again.
2. If you have any problems, please contact us on eBay message firstly instead of giving us negative or neutral feedback. For negative or neutral feedback won't solve any problems for you. We promise that we will try our best to solve your problems and give you the most satisfaction.
3. Your positive feedback with five stars rating will be highly appreciated after you get your item. Your positive feedback and five stars rating are very great help for us. We strive to give our customers the best eBay buying experience.