Customer Care

Our goal at inbox-UK is to supply our customers with high quality goods and provide excellent customer service so that our customers will keep coming back to us which will allow our business to grow. We are proud of our feedback ratings which show our commitment to customer satisfaction.

Exchange And Refunds

Exchange and refunds are only processed if the item is returned within 30 days of receipt and in the original unworn/unused condition, returns such as shoes must include original packaging such as the box and soles should not show any signs of wear. All items posted in branded boxes/packaging must be returned in the original box/packaging. All items will be delivered by courier (tracked with proof of delivery) postage charges are not refundable and refunds will only be given once returned items have been received and checked and that are in the original condition.