This pendant is in excellent condition - it is brand new and we will send it in a gift box via Express Post for free within Australia.
International Buyers are welcome. Please contact us for a quote.
Re: Ebay Star Ratings
Dear customers, please understand that the star ratings are extremely important to sellers.
A one star mark-down can have a huge effect on sellers particular those with small sales numbers like ours.
We try very hard to provide excellent service & fast, free postage. We offer a money back guarantee
(no questions asked within 7 days of receipt)
& we answer questions within 24 hours 24/7 unless we are on annual leave.
So please, don't leave us anything but 5 stars without talking to us first.
We believe we offer superior service as our 100% feedback indicates
and we are always happy to chat to you about any concerns.
Thanks so much for your understanding
PAYMENT
PAYPAL OR DIRECT DEPOSIT
DUE WITHIN 2 DAYS OF AUCTION END
POSTAGE
EXPRESS POST WITH SIGNATURE ON DELIVERY
PACKAGING & HANDLING CHARGES ARE INCLUDED IN THE POSTAGE PRICE
PLEASE
BE AWARE THAT AUSPOST ONLY REFLECT THE AMOUNT PAID FOR THE ACTUAL STAMP
ON THEIR PACKAGES HOWEVER WE PAY ADDITIONAL FEES FOR SIGNATURE ON
DELIVERY WHEN PURCHASED BY THE BUYER
... SO PLEASE ... DON'T CRASH OUR POSTAGE STAR THROUGH MISUNDERSTANDING
WE ARE ONLINE MOST OF THE TIME TO ANSWER ANY QUERIES OR CONCERNS YOU MAY HAVE REGARDING THE POSTAGE
THANKS FOR YOUR UNDERSTANDING
RETURNS
WE ACCEPT RETURNS WITHIN 7 DAYS OF RECEIPT
THE ITEM MUST BE RETURNED IN ORIGINAL CONDITION AND BOX IT MUST BE RETURNED VIA INSURED MAIL WITH SIGNATURE ON DELIVERY & PLEASE PROVIDE US WITH THE TRACKING NUMBER AT THE EXPENSE OF THE BUYER
A REFUND WILL BE PROCESSED ONCE THE ITEM IS RECEIVED AND HAS BEEN INSPECTED (NOT BEFORE)
PLEASE NOTE: WHILST WE HAPPILY REFUND FOR ANY REASON WITHIN 7 DAYS, THERE IS NO REFUND ON POSTAGE & HANDLING CHARGES SO PLEASE CHOOSE CAREFULLY
THESE ARE THE TERMS OF OUR RETURN POLICY
FEEDBACK
WE TRY HARD TO DESCRIBE & PHOTOGRAPH OUR ITEMS WITH INTEGRITY & DELIVER TO YOU QUALITY JEWELLERY AT REASONABLE PRICES
IF
YOU PURCHASE FROM US, AND ARE UNHAPPY WITH THE ITEM THEN PLEASE CONTACT
US BEFORE LEAVING NEGATIVE FEEDBACK BECAUSE WE WILL DO EVERYTHING WE
CAN TO FIX THE ISSUE
AND REMEMBER ... WE DO ACCEPT RETURNS
ABOUT US
WE ARE NOT JEWELLERS
MOST OF OUR LISTINGS ARE PRE-OWNED, VINTAGE OR ESTATE JEWELLERY, SO A GENERAL LEVEL OF WEAR IS TO BE EXPECTED.
WE TRY HARD TO DESCRIBE OUR ITEMS IN DETAIL & WITH INTEGRITY. TO
ACHIEVE THIS WE INCLUDE ENLARGED PHOTOS SO BUYERS CAN CLEARLY SEE THE
DETAIL OF THE STONES & SETTINGS. WE ALSO TAKE SHOTS OF THE
JEWELLERY ON THE BODY OR MANNEQUIN TO GIVE AN IDEA OF THE TRUE SIZE.
ITEMS ARE SOLD 'AS IS' AND THE PHOTO FORM PART OF THE DESCRIPTION.
IF WE FIND A FLAW OR A FAULT WE WILL ALWAYS INCLUDE THIS IN THE LISTING.
OUR
GOAL IS TO MAKE SURE OUR VALUED CUSTOMERS ARE TOTALLY SATISFIED WITH
THEIR PURCHASE & WILL BE REPEAT CLIENTS WHO LEAVE A DESERVED 5-STAR
FEEDBACK.
SO ALWAYS FEEL FREE TO CONTACT US WITH YOUR QUESTIONS AS WE WANT TO ENSURE THAT YOU WILL BE HAPPY WITH YOUR PURCHASE.
OF COURSE, NO-ONE IS PERFECT SO PLEASE DON'T BE TOO HARD ON US IF WE MAKE AN OCCASIONAL ERROR
... AND, IF YOU ARE TRULY DISAPPOINTED WHEN YOU RECEIVE YOUR ITEM, PLEASE CONTACT US BEFORE LEAVING NEGATIVE FEEDBACK BECAUSE WE WILL DO OUR BEST TO FIX THE ISSUE.
*** THANK YOU FOR VISITING US ***