Specification:
Amtech General Information:
1. Shipping
We prefer your business address as shipping address for safer and faster if it is available. Of course, your home address is still OK. If we list free shipping, it is only for the lower 48 states only. Please contact us for shipping cost for Alaska/Hawaii, US Protectorates, APO/FPO and International shipping.
We use FedEx or USPS or UPS for shipping. We maintain the right to change carrier, without any notice to the buyer, so you receive your item(s) as fast as possible. Your item shipping will be processed within 1-3 business days after your valued payment. Normally item will be sent out in 24hours.
If you buy more than one items, we will combine shipping together if possible. In this case, you may contact us for this shipping discount if the combined shipping can reduce the shipping cost.
2. Payment
We accept PayPal payment, If don't have Paypal account, you might place order first and ebay allow you contact us. You can pay by check or bank transfer.
If you have any question or issue regarding payment, please feel free to contact us.
1. Warranty
We stand behind all our products for 12 months start from shipping date. We will ship out replacement or replacement parts at our discretion.
2. Return
If you are not satisfied with your purchase, you may return a product within 14 days after received. Buyers must pay the regional shipping fee and pay the return shipping charge unless stated otherwise. Return order must be in the same condition as received. If an item received was damage or defective, please notify seller within 5 days of receipt of item.
Our policy is the customer is NUMBER ONE-no exceptions. If you need to return anything, please contact us for a return authorization. There is a 25% re-stocking fee to keep us to offer best price and service, which may be waived depending on what kind of parts you purchased. Items special ordered or built to your specifications cannot be returned. Installed parts are not returnable. We will always try to accommodate our customers, so if you ordered a product you cannot use, contact us at and we will try to find solution.
3. Brand Name and Trade Mark
All parts supplied by Amtech by Amtech brand name or Amtech partners’ brand name, use of other manufacturers’ name, part number and trademarks are for cross reference informational purposes only. Which may help shoppers quickly find the products they are looking for. For some OEM name or OEM part numbers if our products are interchangeable with, we will list as replacement or interchangeable.
Inc., use of other manufacturers’ name, part number and trademarks are for
About Us
We strive to provide good products and the best possible service to our customers. We are engineers and only sell products that we know well. Some products that we sell are developed by us. If you have any question about product spec and application, or you are not sure the products how to use or whether it is good for your application, or even you don’t buy from us and just ask question, you are always welcome to contact us for our help.
If you are satisfied with our product and service, please leave us a feedback about our product as soon as you receive your order. That will help us to maintain good reputation on EBay and it's vital for us.
If you are dissatisfied for any reason, please do contact us via eBay message before leaving neutral, negative feedback or opening a case on eBay. We work hard to make sure you are satisfied and we will resolve any problem for you and will always leave positive feedback to all our customers.
Contact us
For online shoppers, we understand their most concerns are about product quality. If have question, please feel free to contact us through Ebay message , even you compare our products with others’. We'll reply in 48 hours during business days for your questions. Please give us one chance to show you why and how we are professional.
Thank you for looking and your valuable business.