1. How often does it track?
When moving the Defender will track its location every 30 seconds. This can be upgraded to every 15 seconds for a low fee.
2. Can I use my own SIM card?
No. The Defender comes with a built in preconfigured SIM card which allows it to use Telstra's enterprise 4G Cat-M1 network which
has the most extensive coverage within Australia. Standard 4G SIM cards will not work in the Defender.
3. Do you own your own phone app?
Yes! Most sellers on eBay simply force you to use a Chinese based phone app and have no control over your data. Because
we have our own phone app and web platform, your data is safe with us.
4. Is the Defender portable?
No. The Defender is a hard wired GPS tracker. If you are after a portable, rechargeable GPS tracker, then we recommend you
check out our Buddy device.
5. Are there any extra fees?
The only additional fee is the data plan which is required so that the Defender can relay it GPS location coordinates across
the Telstra 4G Cat-M1 network to your phone app. The data plan is purchased from us when you go to setup the Defender
and pricing starts from a low $9.50/mo (billed annually). You can view the available plans at
https://itrackers.com.au/defender-plans.html
6. What is a geo-fence?
A geo-fence is a virtual boundary you can setup and once the Defender leaves this boundary you will be notified via email
and the phone app. For example, you might have the Defender in your caravan that is located at your home. Setup a
geo-fence around your home and if the Defender leaves the geo-fence, you will be notified by email and a notification on
the phone app!
7. Can I track more than 1 Defender on the phone app?
Yes. You can add multiple Defender's to the phone app so you can keep track of multiple assets at the same time.
8. Do you offer a discount if I buy more than 1 Defender?
Yes. We offer discounts when you purchase more than 1 Defender.
In the box
- Defender GPS tracker
- Power connection cable
- Directions to the getting started guide
Please contact us should you have any further questions!