YOU CAN BID WITH CONFIDENCE AS I AM A FIRM BELIEVER IN FAIR PLAY AND HONESTY. I WOULD NEVER SELL AN ITEM IN A CONDITION OTHER THAN I WOULD WISH TO RECEIVE MYSELF. IF I DESCRIBE AN ITEM  AS  "NEW" THEN, IT IS. IF AN ITEM IS "USED" I GIVE AS TRUTHFUL A DESCRIPTION OF IT'S CONDITION AS POSSIBLE. PHOTOGRAPHS ARE OF THE ACTUAL ITEMS FOR SALE. PLEASE TAKE A LOOK AT MY FEEDBACK TO SEE HOW SATISFIED PREVIOUS CUSTOMERS HAVE BEEN.

ALL ITEMS ARE FROM A SMOKE FREE PET FREE HOME

2.BIDDING

PLEASE READ MY LISTINGS CAREFULLY AND ASK ANY QUESTIONS, POSTAGE COSTS ETC, BEFORE MAKING A BID. I AIM TO MAKE EVERY TRANSACTION AS SIMPLE AS POSSIBLE, TO AVOID ANY MISUNDERSTANDINGS. PLEASE BE CERTAIN THAT YOU WANT THE ITEM AND ARE PREPARED TO PAY FOR IT BEFORE YOU COMMIT TO A BID, BECAUSE SUCCESSFUL BIDDERS WHO FAIL TO PAY FOR THEIR ITEM/S WILL BE REPORTED TO EBAY. 

3.PAYMENT

UK BUYERS

THE ONLY ACCEPTED METHOD OF PAYMENT IS PAYPAL AND POSTAL ORDER - THERE ARE NO EXCEPTIONS TO THIS!

INTERNATIONAL BUYERS

PAYPAL ONLY AND PLEASE EMAIL ME FOR POSTAGE COST BEFORE BIDDING

MY AIM IS TO DISPATCH GOODS AS SOON AS PAYMENT IS RECEIVED AND IF YOU LOOK AT MY FEEDBACK YOU WILL SEE THAT SOME OF MY CUSTOMERS COMMENT ON FAST DELIVERY.  I WILL EMAIL YOU TO LET YOU KNOW THAT YOUR ITEM HAD BEEN DISPATCHED

4.POSTAGE

BARRING UNFORESEEN CIRCUMSTANCES AND ALLOWING FOR WEEKENDS AND BANK HOLIDAYS, ALL UK GOODS WILL BE SENT WITHIN 2 DAYS OF PAYMENT BEING RECEIVED. FREE POSTAGE AND PACKING ITEMS WILL BE SENT 2ND CLASS. ALL OVERSEAS GOODS WILL BE SENT BY STANDARD AIRMAIL. I OFFER DISCOUNTS FOR MULTIPLE PURCHASES FOR BOTH UK AND INTERNATIONAL POSTING. ALL COSTS INCLUDE PACKAGING. I USE BUBBLE WRAP, PADDED ENVELOPES, HANDLE WITH CARE LABELS ETC TO ENSURE THE GOODS ARRIVE AT THEIR DESTINATION SAFE AND SOUND. I ALWAYS PACKAGE ITEMS SECURELY FOR TRANSIT.

ITEMS NOT RECEIVED

I ALWAYS OBTAIN PROOF OF POSTING WHEN I DISPATCH MY ITEMS.. IF YOUR ITEM DOES NOT ARRIVE PLEASE EMAIL ME FOR THE PROOF OF POSTING WHICH I WILL SEND TO YOU BY RECORDED DELIVERY. 

5.FEEDBACK

I WANT YOU TO BE TOTALLY HAPPY WITH YOUR PURCHASES AND I WILL ENDEAVOR TO MAKE SURE THAT THIS IS THE CASE. IF HOWEVER, YOU HAVE ANY CONCERNS, QUESTIONS OR COMMENTS PLEASE CONTACT ME VIA E-MAIL AND I WILL DO MY BEST TO ADDRESS THEM. PLEASE GIVE ME THE OPPORTUNITY TO ANSWER YOUR QUERIES BEFORE LEAVING NEUTRAL OR NEGATIVE FEEDBACK. WHEN YOU RECEIVE YOUR GOODS AND ARE COMPLETELY SATISFIED WITH THE TRANSACTION I WOULD BE GRATEFUL IF YOU WOULD LEAVE ME POSITIVE FEEDBACK. I WILL BE HAPPY TO DO THE SAME FOR YOU.

6 RETURNS

YOU CAN RETURN YOUR ITEM BACK TO US WITHIN 14 DAYS OF RECEIVING THE ITEM FOR A REFUND. POSTAGE COSTS WILL NOT BE REFUNDED. PLEASE NOTIFY US BY EMAIL OF YOUR INTENTION TO RETURN WITH 4 DAYS OF RECEIVING THE ITEM.

PLEASE E-MAIL ME WITH ANY QUESTIONS YOU MAY HAVE - HAPPY BIDDING