If a product sold by Trad Japan is not as described, please return it in unused condition. We will refund the price as your sole remedy for the inaccuracy. Any issue to return, You can return it to us within 30 days receipt of your item.
Before returning, please contact us immediately via eBay message so that our customer service team will gladly contact you for further arrangement upon your request.
Here is the steps for return, refund is applicable according to below condition 1,2. 1. In case of below conditions
In refunding, initial shipping cost will be deducted.
1) ALL accessories must be unused; ALL accessory packages must be unopened.
2) ALL items must be intact and undamaged (except for defects in manufacturing).
3) Items must be in good conditions with all original accessories, manuals, and packing materials. 2. In case of below condition
In refunding, an restocking and admin fee of the item price plus initial shipping cost will be deducted
1) Some accessories was used; ALL accessory packages was be opened.
2) Some items was damaged (except for defects in manufacturing). -Any missing parts or damaged items will result in rejection on the return.-
In case of any defectives found, only defects in manufacturing are accepted as the reason of return. |