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Have more fun in making your favourite cookies for holidays, parties and other special occasions with these Avanti 4pc Ginger Bread Family Cookies Cutter!

High-quality cutters cut through a variety of doughs easily and can also be used on sandwiches, fondant or craft clay.

It is made from a stainless steel material and is dishwasher safe.

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Brand: AVANTI

Avanti 4pc Ginger Bread Family Cookies Cutter

SKU: 16521

Model Number: 16521

AU $15.00

Have more fun in making your favourite cookies for holidays, parties and other special occasions with these Avanti 4pc Ginger Bread Family Cookies Cutter!

High-quality cutters cut through a variety of doughs easily and can also be used on sandwiches, fondant or craft clay.

It is made from a stainless steel material and is dishwasher safe.

  • Set of 4

  • Material: Stainless Steel

  • Dishwasher safe

This item comes with a 12-month warranty.

We are here to help you. You are welcome to contact us anytime and we will be happy to answer any of your queries and resolve any issues as quickly as possible. For all eBay related inquiries, please use the 'Contact Seller' option as per eBay Policy which states that all communication must be done through the eBay messaging system.

In your eBay purchase history transaction, on the right hand side of the screen, you will have a drop down tab called 'More Actions'.

Press the arrow down button, the first option will say 'Contact Seller'.
Please use that option to communicate with us and we will do our best to answer your inquiry within 12-24hours (except weekends and Public holidays).

We work weekdays 8:30-5PM, any questions after 5PM will be answered first thing the following morning.
Questions asked over the weekends and Public Holidays will be answered at the earliest possible time the next business day.

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  • Shipping Info

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    Shipping Info

    How we deliver:

    Orders under 21kg we use the services of Australia post eParcel.

    eParcel is Australia Post's internet enabled freight system. The delivery status of packages can be tracked via Australia Post. You will be emailed the tracking details immediately after dispatch (please make sure to check your spam/junk box if email not received). If you do not receive your tracking details via email, they are available inside the eBay transaction.

    Orders over 21kg are distributed using 3rd party couriers companies like Toll & Auspost.

    All our orders are fully insured, registered with tracking and signature on delivery (unless stated differently in the listing).

    We do not offer pickup.

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  • Refund Policy

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    Refund Policy

    30 DAY MONEY BACK RETURN POLICY

    If you are unhappy with your item for whatever reason, simply return it to us for a replacement, exchange or refund. The item must be in its original packaging/condition for change of mind purchases, otherwise a 20% restocking fee may apply. We do not cover return shipping for change of mind purchases. A shipping fee will be deducting depending on the weight of the item for all change of mind purchases. Please contact us before leaving feedback, we are happy to help you and resolve any issues you may have. Please contact us within 30 days if you have a faulty item and we will cover the return postage where necessary, we do not cover this outside 30 days of purchase.

    ADDRESS CHANGES:

    If you enter the incorrect name or shipping details and the item is returned to us via Australia Post, you will be subject to a RTS(return to sender) fee if we are unable to change the details before dispatch, and well as a reshipping fee (dependent on the items weight). We are not responsible for these changes if there is a mistake entered by the buyer.

    INTERNATIONAL BUYERS PLEASE NOTE:

    We accept no responsibility taken for any additional charges incurred in the buyers country of residence, EG: Customs, VAT etc. Please note that we do not ship to PO Box addresses outside of Australia. Please make sure the electrical information (i.e. power plug type) of the item you are buying is suitable for the country you live in, as this will be considered a change of mind purchase.

     

    Terms of sale

    INTERNATIONAL BUYERS

    We accept no responsibility taken for any additional charges incurred in the buyers country of residence, EG: Customs, VAT etc. Please note that we do not ship to PO Box addresses outside of Australia.Please make sure the electrical information (i.e. power plug type) of the item you are buying is suitable for the country you live in, as this will be considered a change of mind purchase.

    DETAILS AND ADDRESS CHANGES

    If you enter the incorrect name or shipping details and the item is returned to us via Australia Post, you will be subject to a RTS fee if we are unable to change the details before dispatch, and well as a reshipping fee (dependent on the items weight). We are not responsible for these changes if there is a mistake entered by the buyer.

    Estimated Number of Shipping Days from our MOORABBIN Warehouse.

    Please refer to the Australia Post Website for Australia Post's Domestic Shipping Information .Please refer to Australia Post Estimated Delivery Time webpage to calculate the estimated delivery time.All parcels are dispatched from Moorabbin VIC 3189.

    What do I do if my item doesn't arrive within the Estimated Time

    First of all please make contact with your local Post Office and check they are not holding your parcel for you.

    Log in to ebay and check in your transaction, we attache the tracking number to every order in ebay.

    Then if still not received / found, send us an email Via eBay message advising the item has not arrived. We will then contact Australia Post and follow it up for you and advise the outcome.

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  • Warranty

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    Warranty

    This item comes with a 12-month warranty.

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  • Terms and Conditions

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    Terms and Conditions

    30 DAY MONEY BACK RETURN POLICY

     

    If you are unhappy with your item for whatever reason, simply return it to us for a replacement, exchange or refund. We cannot accept change of mind returns on items that come in sealed packages or boxes where seals are damaged or broken.If we allow a return in these circumstances, we will ask you to follow our returns process. If the box is opened or damaged, or if the item is used, then a 20% restocking fee may apply. We do not cover return shipping for change of mind purchases, if the item is still new, unused and sealed a 10% change of mind fee will be deducted. 

    ADDRESS CHANGES:

    If you enter the incorrect name or shipping details and the item is returned to us via Australia Post, you will be subject to a RTS(return to sender) fee if we are unable to change the details before dispatch, and well as a reshipping fee (dependent on the items weight). We are not responsible for these changes if there is a mistake entered by the buyer.

    INTERNATIONAL BUYERS PLEASE NOTE:

    We accept no responsibility taken for any additional charges incurred in the buyers country of residence, EG: Customs, VAT etc. Please note that we do not ship to PO Box addresses outside of Australia. Please make sure the electrical information (i.e. power plug type) of the item you are buying is suitable for the country you live in, as this will be considered a change of mind purchase.

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  • Privacy Policy

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    Privacy Policy

    WEBSITE PRIVACY POLICY

    Matchbox Franchising

    This Privacy Policy sets out our commitment to protecting the privacy of your personal information that we collect through this website https://www.ebay.com.au/str/matchboxau (Site) or directly from you.

    Please read the Privacy Policy carefully. Please contact us if you have any questions, our contact details are at the end of the Privacy Policy.

    You providing us with personal information indicates that you have had sufficient opportunity to access the Privacy Policy and that you have read and accept it.

    We are committed to ensuring that your personal information is protected. If we ask you to provide certain information by which you can be identified when using this website, it will only be used in accordance with this privacy policy and the Australian Privacy Principles.

    If you do not wish to provide personal information to us then you do not have to do so, but it may affect your use of this website or the products and services offered on it.

    We may change this policy from time to time by updating this page. You should check this page regularly to ensure that you are at all times aware of the current policy. This policy is effective from 14th May 2014.

    Collection of personal information

    We may ask you to provide the following information:

    - your full name;
    - contact information, including email address;
    - demographic information such as billing address, delivery address, postcode;

    and any other information requested on this Site or otherwise requested by us or provided by you.

    We do not collect sensitive information about visitors to our website.

    If we receive your personal information from third parties, we will protect it as set out in this policy.

    How we collect personal information

    We collect personal information in a number of ways, including:

    -directly from you, as you are willingly provide it to create an account or sign up for our eBay newsletter;
    -the shopping cart order form, if you choose to purchase as a guest;
    -from third parties, that we utilise as part of our business processes; and
    -via automated systems that collect usage, purchase patterns and other statistical data.

    As with most online businesses, we may log information about your access and use of our Site, including through the use of Internet cookies, your communications with our Site, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider.

    Use of personal information

    We collect and use the personal information for purposes including:

    -to fulfil the delivery of products and services;
    -to contact and communicate with you;
    -to provide a more personalised experience, including answering any queries;
    -to protect against fraud and theft;
    -to enter into optional competitions, including contacting you if you are a winner;
    -to better understand your needs, enabling us to improve our products and services;
    -for internal record keeping;
    -for market research and business development including website development;
    -marketing including direct marketing; and
    -to send you promotional information about third parties that we think may be of interest to you.

    The information we collect is confidential and unless you consent, it will not be used or disclosed for any purpose that is unrelated to the reasons for which it was collected.

    Under certain circumstances, your information may be disclosed to Matchbox franchisees, Matchbox employees and third parties. If this occurs, we will take reasonable steps to ensure that these third parties undertake to protect your privacy.

    Disclosure of personal information

    We may disclose personal information:

    -for the purpose of providing services to customers;
    -to credit reporting agencies and courts, tribunals, regulatory authorities where customers fail to pay for goods or services provided by us to them;
    -to courts, tribunals, regulatory authorities, and law enforcement officers as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights; and
    -to third parties, including our franchisees, agents or sub-contractors, who assist us in providing information, products, services or direct marketing to you. This may include parties located outside of Australia

    Where we disclose your personal information to third parties for these purposes, we will request that the third party follow this Privacy Policy regarding handling of your personal information.

    If there is a change of control of our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser. We would seek to only disclose information in good faith and where we have sought to maintain confidentiality.

    Controlling your personal information

    You may request details of personal information that we hold about you, in certain circumstances set out in the Privacy Act
    1988 (Cth). An administrative fee may be payable for the provision of
    information. If you would like a copy of the information which we hold
    about you please contact us via our contact details at the end of this
    Privacy Policy. We will respond within a reasonable time. We may refuse
    to provide you with information that we hold about you, in certain
    circumstances set out in the Privacy Act.

    If you believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us via the eBay contact seller messaging system. We will respond to any request within a reasonable time and will endeavour to promptly correct any personal information found to be incorrect so that the personal information is accurate, up to date, complete, relevant and not misleading.

    Complaints

    If you believe that we have breached the Australian Privacy Principles and wish to make a complaint about that breach then please email us via the eBay contact seller messaging system, setting out details of the breach. We will promptly investigate your complaint and respond to you in writing setting out the outcome of our investigation, what steps we propose to take to remedy the breach and any other action we will take to deal with your complaint.

    Storage and Security

    We are committed to ensuring that the information you provide is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

    No information transmitted over the Internet can be guaranteed to be secure. We cannot guarantee the security of any information that you transmit to us, or receive from us. The transmission and exchange of information is carried out at your own risk. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

    We do not hold any of your payment information if you chose to buy from us on eBay online market.

    Cookies & Web Beacons

    We may use cookies on this Site from time to time. Cookies are text files placed in your computer's browser to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information. However, once you choose to furnish the Site with personally identifiable information, this information may be linked to the data stored in the cookie.

    We may use web beacons on this Site from time to time. Web beacons or clear .gifs are small pieces of code placed on a web page to monitor the behavior and collect data about the visitors viewing a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page.

    Amendments to this policy
     

    This policy may be amended, including with changes, additions and deletions, from time to time. Your continued use of our website following any such amendments will be deemed to be confirmation that you accept those amendments. You should check the Privacy Policy regularly, prior to providing personal information, to ensure that you are aware of any changes, and only proceed to provide personal information if you accept the new Privacy Policy.

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ABOUT MATCHBOX

  • About Us

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    About Us

    Matchbox is one of Australia's leading independent kitchenware and cookware retailers located in 20 major shopping centres around Australia and online. In business for over 40 years, we are family owned and operated, committed to delivering the best quality kitchenware brands at the best value, with the best staff knowledge and customer service, both in-store and online. Our 20 stores in Melbourne, Brisbane and Perth, our e-commerce store and eBay store stock a range of specialist kitchenware brands including: Scanpan, Maxwell & Williams, KitchenAid, Tefal by Jamie Oliver, Global, Cuisinart, Essteele, Wusthoff, Woll, Silit, Essteele, Avanti and more.

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  • Contact Us

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    Contact Us

    We are here to help you. You are welcome to contact us anytime and we will be happy to answer any of your queries and resolve any issues as quickly as possible. For all eBay related inquiries, please use the 'Contact Seller' option as per eBay Policy which states that all communication must be done through the eBay messaging system.

    In your eBay purchase history transaction, on the right hand side of the screen, you will have a drop down tab called 'More Actions'.

    Press the arrow down button, the first option will say 'Contact Seller'.
    Please use that option to communicate with us and we will do our best to answer your inquiry within 12-24hours (except weekends and Public holidays).

    We work weekdays 8:30-5PM, any questions after 5PM will be answered first thing the following morning.
    Questions asked over the weekends and Public Holidays will be answered at the earliest possible time the next business day.

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