These 3 wooden and plastic passenger cars/coaches look like they have never been used (estate sale find) but I can't prove it. There is a slight imperfection on the bottom of one and the end of all three, which I have noticed on all the ones I have looked at so it must be normal. The box does not have the insert, but is in good condition. I tore part of the paper off from back of box when opening, but glued it back on with the tape still on. These cars were made in 1997 and I have not seen these cars with the current ones.