Grade 1 | Refubished Excellent - Little sings of use, exceptional condition |
Grade 2 | Refurbished Good - Showing minor signs of use, the odd mark, scratch, buff to be expected |
Grade 3 | Refurbished Fair - Showing signs of use, dents, marks, scratches, buffs, screen blemishes, minor cracks to be expected |
Grade 4 | Used - Showing heavy signs of use, dents, cracks, worn keyboard, palmrest and lid, marks, scratches, buffs, screen blemishes |
Item description:
Customer satisfaction is a key to our business and we ensure that we provide items that are of a full satisfaction for our customers. We ensure that we test every single device before we dispatch, so it is delivered to our valued customers in a ready to use state. Due to the light effects the colour might not be the same as it’s shown in the picture. If you want any specific colour let us know when you are purchasing the item.
Package includes:
1x LAPTOP
1 x ORIGINAL CHARGER
Payment:
Our preferred payment method is via PayPal. We also offer cash on collection.
Delivery:
We normally dispatch the item the same day if payment is cleared before 12 o’clock. We do not work on weekends and bank holidays so anything purchased over this period will be dispatch the following business day. We offer free postage within UK. For international deliveries please contact us for more information. We should not be held liable for custom or duty taxes for international deliveries.
Warranty:
We offer 14 days warranty on all our products. The warranty doesn’t cover burn/breaks, labour, parts or replacement.The buyer will be liable for getting the item back to us for repairs/inspections, that may have occurred to the device by the buyer. We will do our best to resolve any problems that you may be experiencing with your purchased item. We will receive repairs within 14 days and the warranty time starts from the day we sent the item. Do not remove warranty sticker otherwise no return will be issued.
Returns
If you are not satisfied with your purchase then please get in touch with us as soon as possible and we will do our best to rectify the problem. If you would like to return the item then you get 14 days from the day you purchase the item to get in touch with us and return the item to us. Please note that it will be the buyer’s responsibility to send the item back to us and pay the postal charges for the return. The item must be delivered in its original condition along with original packaging and a recorded delivery service should be used. Once we receive the item, we will perform our checks and issue a refund within 2 days. If the item is not delivered in its original state then we will make a reasonable deduction to cover the loss of value of the product.
Feedback
Customer satisfaction is at the heart of our business model. If there is something not just quite right and let us resolve the problem before you leave us any feedback. We appreciate the customers who take the time to leave us feedback which allows us to understand customer needs and improve our services.