Each glass is packaged in a gift box before being packaged in an outer carton for postage, via Royal Mail Recorded, a signature will be required on delivery. We can also add a plain card with your message if you would like the item sent to a different address. Please note that we will obtain a certificate of posting. If you require any additional security for delivery please let us know.
If you are a sports club or other society please contact us by email before placing your order.
We can also add your logo to glassware, please contact us for a competitive quotation.
We will aim to despatch your order within 3 working days of receiving your payment, and if there is any delay we will always contact you. We can turn orders around faster than this, please contact us if your item is needed urgently.
We package all glassware very carefully and it is very rare that items arrive broken. In the unlikely event that your item arrives damaged, please contact us as soon as possible via the ebay messaging system. We may ask you to return the damaged item, or send a photograph via email so that we can arrange a replacement as quickly as possible.We package all glassware very carefully and it is very rare that items arrive broken. In the unlikely event that your item arrives damaged, please contact us as soon as possible by email.