At AVC we aim to be the most efficient and helpful company within our marketplace and will do everything we can to assist you.
VAT is included on all purchases which means’ that the price you see is what you pay.
No items are supplied on a trial basis.
We accept all major credit and debit cards including Visa, Mastercard, American Express, Visa Electron, Solo, Delta and Switch which can be used through the Paypal option.
We aim to keep our stock levels accurate but in the event that an item is ordered that we have not in stock we will contact you straight away.
Items that are shipped from AVC are insured by our couriers.
Any delivery claims for either damaged on non-delivered items must be made within 7 days of the expected delivery date.
Terms which apply to mail order consumers as defined in the Consumer protection (distance selling) Regulations 2000.The consumer shall, subject to the terms set out in this clause, have the right to cancel on order within 7 working days from the day after the goods are delivered by the company provided we receive written notice of such cancellation.
If a consumer exercises his/her right to cancel, AVC shall reimburse any payment made within 21 days from the date he/she gave such notice of cancellation.
The consumer shall not be entitled to a repayment in the event that:-
* he/she does not take reasonable care of the goods pre or post cancellation. for the purposes of this clause, a consumer shall be deemed not to have taken reasonable care of the goods if such goods are not kept packed in their original box, with all accessories, manuals and interconnects and the internal or external packaging is damaged in any way or the goods are marked, damaged or not in the same condition in which they were sold.
The consumer is responsible for the cost in returning any unwanted items.
These terms and conditions do not affect your statutory rights.