5x Bracket Holder Forceps / tweezers
PayPal is the only payment method that we can offer. PayPal allows for a hassle free transaction in which both the buyer and seller are protected.
To pay via PayPal, simply select "PayPal" as the payment method in our ordering process. Then log in to your personal PayPal account, As soon as the payment confirmation from PayPal has been received, we will process your order immediately.
All Orders will be dispatched on the Same Working Day if ordered by 2 pm afternoon, or within 24 hours (Monday –Friday excluding holidays) after the clearance of payment into our PayPal Account.
We ship mostly via German Post, other services like FedEx, UPS, DHL etc also available, please select by checking out your prefered shipping service. If you require a faster or alternate shipping method, please get in touch with us before. We also offer combine shipping for all orders.
All deliveries are subject to stock availability and payment confirmation into our PayPal. However, if there are any delays or issues, we will inform you of any such delay in our earliest possible, within 12-24 hours.
International shipment may take 1-6 weeks for delivery depending on your country.
Non EU countries have some time Import duties, taxes, and charges, These are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be befor you make a purchase.
Some International packages may or may not show package progress and tracking, this depends on your country's postal system and whether they offer this service. Small packages are shipped with German Post will not show progress there is only a shipping receipt for these shipments that we keep on file.
USA / Canada/ Russia / Australia / North America / South America / Africa / Asia
FedEx / UPS : 3-5 Working days
Germany Post : 10-35 Working days
Western Europe
German Post : 5-10 Working days
Eastern Europe
Germany Post : 7-18 Working days
If you have any further question regarding shipping, please do not hesitate to contact us prior to make a purchase.
We accept returns with in 30 days after receiving product, If there is any reason you are not satisfied with your purchase, we have an open policy to accept returns, please simply write us via eBay and certainly, we will reply you within 24 Hours.
In case of defect, we will either send you a replacement or refund your full money for a return of the item.
In case if a customer has changed mind and do not want the item anymore, We are happy to accept the return. Please ensure that the item is in its original packaging, unused and in its new condition.
If you have any issue with the delivery, if your order is getting delayed or if you are not happy with the item, please do not panic, and send us a message via eBay about your problem. You can write us a message via ebay about your problem, whether it is about a delay in delivery or the quality of the product, we guarantee to respond to you as soon as possible between 2-24 Hours and will resolve your issue to ensure your complete satisfaction with us.
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