***THIS IS THE ONLY
LISTING WHERE THE ITEMS SHIP DIRECT FROM THE MANUFACTURER***
IMPORTANT SHIPPING
INFORMATION:
- Items ship to US only including Alaska &
Hawaii.
- We only ship on weekdays Monday-Friday and cannot ship
on national holidays.
- No packages are delivered on Sundays.
**Please
keep this in mind when ordering**
About us:
We have been
manufacturing and selling our products to the bowling industry for over 20
years (and selling online to consumers for over 10 years). We pride ourselves
on our quality "Made in the USA" products and excellent customer
service. Please feel free to contact us with ANY questions or concerns.
Order
Cancellations/Change of Address:
- Please make sure you are buying the item you need and
that the address you have on file on eBay as your ship to address is
correct. Once the item is shipped out we are not able to cancel it or
change the address on it. Your message is handled in the order it is
received and generally our response time is 24 hours. It is possible that
your order will be sent out before your message is handled. Therefore, it
might not be possible to cancel your order.
- Buyer is responsible for all return shipping charges
for orders that buyer made by mistake.
Terms of Sale and
Feedback:
- Feedback is extremely important to us and eBay
- If you are satisfied with our transaction, please take
a moment to leave Positive Feedback. YOUR Satisfaction is our #1 Priority!
- If there are any issues, PLEASE contact us BEFORE
leaving a neutral or negative rating so that we may resolve any concerns.
- We PROMISE we can make you happy if you give us a fair
chance.
Returns / Exchange/
Concerns:
- All items qualify for returns within 14 days of
receipt. Buyer is responsible for return shipping on any item that is not
damaged.
- All returns must be in original packaging and in new
condition. Returns must NOT have been assembled at any point. Buyer is
responsible for all shipping costs. Changing your mind or finding an item
at a lower price is not a valid reason for return. A 20% handling /
restocking fee may be charged from time of order.
- Items that are confirmed to have been returned can be
exchanged for another item.
- Please be sure this is an item you want before making
your purchase. Customer Satisfaction is our TOP priority! Please contact
us before leaving feedback. We cannot make it right unless we know about
it. Leaving negative or neutral feedback does neither of us any
good.