Don Wainwright, operating under the name "StampWright", has an
ebay feedback score of 100% on 20,000+ ebay transactions over the past 4
years. Your full satisfaction is his priority! Don was General Manager and
Publisher of Unitrade Associates from 1979 to 1989. He was the creator of
"The Unitrade Press" and Publisher of 75 philatelic and numismatic
titles including the original book which led to the award-winning
"Unitrade Specialized Catalogue of Canadian Stamps". Don is based in
Toronto, Canada.
· INFORMATION:
· What
is the best way to contact dwainwri? For the fastest response,
we prefer that you contact us through eBay messaging system. We try our best to
respond within 24 hours.
· Payments: Payments
should be made within 7 days of the auction ending, or receiving an
invoice. If you have multiple auctions you're bidding on,
please wait for those auctions to end to be invoiced for correct combined
shipping costs. To be able to process your order quickly, all Payments should
be completed through PayPal, which is the fastest and the securest way to
receive your payment. E-checks take up to a week to clear and delay shipping.
· What if I don’t have a PayPal account? Alternative
payment methods can be arranged by contacting us through the eBay messaging
system. Orders will be processed within 24 hours of receiving payment.
· Shipping - Within
Canada: under 500 grams are shipped via Canada Post First Class Mail.
Items over 500 grams are shippied by Canada Post parcel or CanPar. Note that
within Canada, if your item weighs less than 500 grams, there will be no
tracking number. If you prefer to have a tracking number, you have to contact
us through the ebay messaging system and request to be billed for XPRESS POST
(expensive).
· Shipping
to United States: items under 200 grams (7oz) are shipped
via Canada Post first class mail. Orders over 200 grams generally are
shipped WITH Tracking through USPS.
· Shipping
Outside North America: Items under 100 grams are shipped
by Canada Post international first class mail (no Tracking) while items
over 100 grams are shipped via a courier (either Landmark Global or Asendia
USA). International buyers are responsible for any customs charges in their
country. Tracking is only available at an additional charge through either
Canada Post or Asendia USA. We ship anywhere in the world! (except
Italy and Russia and restricted countries like North Korea)
· How much is
Registered or Tracking? Registered Service within Canada is
$10.00 PLUS postage (weight and size of mailing). This is the cheapest option
to add tracking for first class mail. There is no insurance, unless amount of
insurance is requested and paid by the buyer at an additional cost. Canada
Post no longer offers Registration outside of Canada. Tracking is
generally included to the U.S on parcels over 200 grams. I can also
add Tracking to USA envelopes weighing less than 200 grams (7 oz.) for an
additional $1.50 charge. Outside North America, Tracking is
available but all services would have to be individually quoted. If there
is a particular service you prefer, please use the ebay message system to
request which service, and we can discuss whether that option will work, and be
cost effective for you. Shipping item/s over $100 in value must have
Tracking". International: There will be NO tracking
unless one of the above options chosen (e.g. Asendia USA), and you will be at
risk, for non receipt, if the item is not received. We can no longer take the
risk, when we clearly sent the item. If you pay for the items before
you are invoiced for the service: you will receive a Paypal invoice
requesting the difference in the postage costs. Your item will be held
onto until the difference has been paid. In order to NOT delay the
processing of your item/s, we request that you communicate with us right away,
informing which you prefer, REGISTERED/NON REGISTERED.
· Please
note, that dwainwri can no longer be responsible for non-receipt of high
value items. For our buyers to be protected under the “ebay Buyer Protection
Program”, we only ship to the address in your profile. It is the buyer’s
responsibility to confirm correct shipping address upon checkout. If you would
like your item sent to a different shipping address, it’s your responsibility
to provide that information upon checkout within ebay.
· What’s
taking so long? I haven’t received my item? Although
orders with North America are usually delivered with 7 days, we kindly ask our
buyers to allow up 30 days for delivery of an order. Some of our Domestic
buyers have been experiencing longer delays than usual, due to the closures of
sorting stations across the country. Mail had been redirected for sorting in
some areas, causing unusual delays. When leaving feedback on shipping times, we
ask kindly that you refrain from scoring us low. Please be aware that we have
no control over the processing times once shipments have left our office.
Arrival times vary greatly depending on the country, processing times of those
countries, and in some countries, the weather. We can only track an item,
if the shipment was sent with a tracking number.
· International: Customs
taxes are the responsibility of the buyer, NEVER the seller!
· How soon
after making a payment do you process my order? Orders paid over the
weekend will be mailed no later than Tuesday by 4pm. Any auctions won from
Monday to Thursday, are processed daily, time permitting. All orders will
be processed in the order that payment was received.
· If I'm not
satisfied with my order, can I return my item for a refund? We offer
100% satisfaction. We often process over 100+ listings weekly. Due to the
amount of listings, we do our best to describe our listings to the fullest. We
inspect our lots, but at times it can be difficult to inspect every single
stamp, sheet, and first day cover in detail. In lieu of inspection, we provide
many detailed photos for your viewing. If you receive an item that you’re not
satisfied with, we will be happy to have the item returned to us within 30 days
of receiving items as it was sent to you. If you want to return the item,
please contact us first directly through the ebay message system.
· Please note: Scott
or Unitrade Catalog numbers used unless noted otherwise.
· DESCRIPTIONS
AND ABBREVIATIONS USED: MNH= Mint Never Hinged or Un-mounted, MINT
OG= Unused having been hinged with its original gum, NG= No
gum, CTO= Canceled to order, DG= disturbed or spotty
gum, RG= re-gummed, NGW= natural gum wrinkle, LH=
a lightly hinged copy, VLH= very lightly hinged, HR=
has a hinge remnant, HHR= has a heavy hinge remnant, AD=
some type of adhesion (such as paper, album offset, etc.) on its gum, PMG=
pencil mark or notation on its reverse, FDC= First Day Cover or a
First Date of Cancel, CR= crease, TH= Thin, MD=
a minor defect, SF =space filler