You must check your item at the time of delivery before signing for the goods. If you are unhappy for any reason you must refuse delivery and/or collection. Once the item is in your possession the transaction is then complete, we cannot claim for damage in transit and therefore cannot offer a refund on damaged goods from that point on.
If there are any problems, please contact us before opening a case on eBay, we will help with all kind's of issues.
Any item sent out by us incorrectly will be resolved within 24 hrs
If any unauthorised alterations are found to have been made to a part then any return may be refused.
ALL ITEMS ARE SECURITY MARKED TO PREVENT FRAUD PLEASE NOTE THAT ALL OUR ITEMS HAVE OUR MARKINGS/SIGNS/STICKERS THAT WE CAN RECOGNISE. ITEMS RETURNED TO US WITHOUT OUR MARKING WILL BE REFUSED AND REFUND WILL NOT BE ISSUED. ALSO FRAUDULENT RETURNS WILL BE REPORTED TO EBAY.
IF A PART HAS BEEN CORRECTLY SUPPLIED IN GOOD WORKING ORDER,HAS BEEN PURCHASED BY MISTAKE OR IS NO LONGER REQUIRED WE WILL CHARGE A £10 RESTOCKING & HANDLING FEE.ANY PARTS PURCHASED IN ERROR MUST BE RETURNED WITHIN 14 DAYS IN ORIGINAL CONDITION, THEY MUST NOT HAVE BEEN TESTED OR FITTED. PARTS MUST BE RETURNED BY THE BUYER AND THEY MUST PAY THE SHIPPING COST. RETURN SHIPPING COSTS ARE NOT REFUNDED. A REFUND OF THE PURCHASE PRICE EXCLUDING POSTAGE AND RESTOCKING FEE WILL BE REFUNDED BY THE SAME PAYMENT METHOD. ALL ITEMS ARE SECURITY MARKED AND A REFUND WILL NOT BE ISSUED UNTIL THE ORIGINALITY OF THE PART HAS BEEN CONFIRMED.