Shipping
We do our very best to deliver the products you need quickly and in perfect condition. Tender Heart Creations is a small hometown business and we try to be in stock and feel our reputation with you and future customers is vitally important to our success.
ü Always handled with care and packaged securely
üWe try to ship your package by USPS. Extra large items will ship UPS ground or FEDEX ground.
ü Tracking is Uploaded in your Purchase history for your convenience
Returns
Returns accepted within 30 days. Refund is given as money back.
Return shipping paid by buyer unless the item(s) were grossly misrepresented. If order qualified for free shipping, original outbound shipping fees will be deducted from refund total.
Your overall satisfaction is very important to us, so we strive to provide the most detailed and accurate descriptions. We offer the zoom feature on our photos as we feel pictures are a large part of the description, and feel free to contact us with any questions.
Thank you for choosing Tender Heart Creations ....