Most BUY NOW items require immediate payment.
For AUCTION items, payment is required within 2 days of auction end, or item will be relisted and nonpayment report will be filed with eBay.
We strive to ship all orders within 24 hours of payment receipt, with many orders shipping the same day if payment is received by 12:00noon that day (Central Time). Shipping options for this item are detailed in the ebay "Shipping and payments" area above. Shipping options and carriers offered vary for each item we sell, based on package weight and size, distance from Madison WI, and order value. Tracking info is automatically emailed upon shipment so you can monitor delivery progress of your package.
Under certain conditions, item can be returned for refund or exchange: In order to receive a FULL REFUND, item must be UNOPENED and UNUSED, and buyer must return items within 30 days and cover the cost of shipping item back to us. Defective item can be EXCHANGED ONLY (for identical item only), within 30 days of purchase. Buyer must contact us via ebay message first, and buyer must pay for return shipping of defective or unopened item. Upon receipt of returned item, we will promptly ship new replacement (if original item defective), or issue a full refund (if returned unopened and unused). Other than defective product (which can be exchanged within 30 days), or unopened/unused item (which can be returned for refund within 30 days), all sales are considered final, so please read the description carefully to be sure of your purchase before bidding. We try to provide very accurate item information, so you should not be surprised when your item arrives! However, if we do make a mistake, or if the item you receive is significantly different from the item described above, please contact us to let us know what is wrong, and we'll do our best to work things out and make you happy. If we made a mistake in the listing, we will of course offer you a full refund or exchange (your choice). But if the item is as described and you have opened or used an item, we cannot offer a refund if you've simply changed your mind, the item doesn't fit well enough (clothing or shoes for example), or if you bid on the wrong item by mistake.
The best way to contact us is to click on the CONTACT SELLER link in upper right corner of this listing, which allows you to send a private, secure message to us via eBay's messaging system. We strive to respond to all questions or concerns within 24 hours, often within just an hour or two during regular business hours.