DISCLAIMER:
- Unless described as all items are "New" or "Used" . Please expect all items to have some levels of wear or signs of use and come with a our (30) day warranty when applicable.
- All images/pictures are used for reference purposes as some items may vary due to condition or other factors listed. Actual product may vary due to product enhancements, upgrades, options, and accessories.
- PLEASE EMAIL US WITH ANY QUESTIONS BEFORE BIDDING!
In addition, per eBay requirements, please acknowledge the following disclaimer:
* NOTE - FDA Regulation and Certification: "The sale of this item may be subject to regulation by the U.S. Food and Drug Administration and state and local regulatory agencies. If so, do not bid on this item unless you are an authorized purchaser. If the item is subject to FDA regulation, we will verify your status as an authorized purchaser of this item before shipping of the item."
CONTACT INFO:
Pacific Medical Supply
212 Avenida Fabricante
San Clemente, CA 92672
WARRANTY:
When you order from Avante Health Services, you are ordering a quality refurbished device (unless otherwise specified) from our certified Biomed team. We are happy to offer you a hassle and risk free warranty for most of our products. Just contact us if you want to start a warranty.
- 30-Day Warranty on all complete units, cables, or parts.
- Items sold "AS-IS" are not covered by any warranty or eligible for returns.
DEFINITIONS:
Refurbished – Previously used items which have been repaired and brought to OEM specifications for functionality.
Unsupported – Products which Seller or the OEM do not offer services or parts. Unsupported products may be offered a replacement item or will be returned to customer.
OEM – Abbreviation for ‘Original Equipment Manufacturer’.
End of Life – Products which the OEM discontinues and exits. End of Life can refer to services and/or goods. End of Life products are announced by the OEM and Seller makes no claims or warrants towards the OEM’s End of Life designation.
Aftermarket – New items and parts used as replacements for OEM products. Also known as OEM compatible.
Flat Rate – Term applied to items which carry a negotiated price for repair services. Flat rates assume the item has a “Standard Malfunction/Normal Wear and Tear” while in operation per OEM standards and guidelines. Items which have multiple failures or which appear to be tampered with may require pricing changes. Any items where parts are harvested and nonfunctioning or broken parts from other devices are put in “cannibalizing” or “frankensteining” will not be honored by Seller flat rate.
Calibrations, Preventative Maintenance (PM), Software Upgrades - Items that are calibrated only or where preventative maintenance was only service offered will not carry Seller's warranty. These items will be guaranteed to work and to proper calibration or PM for (30) days.
Evaluation – Any service product may be brought into Seller under an evaluation. There will be no flat rate given on an item coming in for evaluation. Seller will evaluate the problem with the product and will quote a price for repair, exchange, or replacement. If customer does not accept the evaluation then products may be returned to customer. Certain evaluations may require fees if unit is not repaired, exchanged, or replaced by Seller.
Exchange – Seller may offer an exchange on equipment rather than repairing. Exchanges are most often offered when original equipment is beyond repair or repair cost exceeds cost of replacement of whole unit. Advanced exchanges may also be offered to the customer in order to expedite a repair where a compatible unit will be shipped to the customer and their unit sent into Seller as a trade. The Customer’s asset will become the property of Seller. There may be costs incurred by the customer on exchanges which will be determined by Seller. If items sent to Seller do not meet quality criteria for inventory replacement then costs may be higher than originally quoted.
Turn Time – Represents the amount of time that Seller will possess the product. Shipping times and customer waiting periods will not be included in turn times. Turn times are estimates, unless otherwise specified, based on current volumes going through Seller's depot facility and may fluctuate.
Core Returns - Any purchased items which require a core return product back to Seller must be returned within (30) days. Any core not returned in (30) days will be subject to charges up to the full price of the item purchases and will be billed to the customer.
Rev 2.0
ABOUT US:
Welcome to Closeout Medical Supply, your #1 SOURCE for hospitals, clinics, or dentists office equipment needs. We strive to provide you with the outstanding customer service and support that you deserve! We receive stock on new/used equipment daily and have monthly sales. Please subscribe to our newsletter to get updates on new equipment, used equipment, parts, cables, and sales! If you have any questions or need additional information, please do not hesitate to contact us as we are here to serve you. If you do not see what you are looking, for message or email us as we may have it or can source the item for you.
Our 60+ team of certified Biomed technicians inspect, repair, and test EVERY piece of equipment to OEM specifications (unless otherwise specified). All devices come with a 30-Day Refund/Warranty and are ready for patient use. Some items are sold "AS-IS" and are not available for return or warranties as noted.
We are a dual ISO certified facility
- 9001:10248-02
- 13485:10247-023
CONTACT INFORMATION and FEEDBACK:
- We appreciate a positive feedback as much as you do. If for some reason there is any issue with the purchase, please contact us prior to leaving feedback, we will be glad to work together and provide a satisfying solution.
- We will leave a positive feedback immediately after positive feedback is received.
