Payment
1. PayPal Account Funded / Credit Card Payments through PayPal (Safe and easy to confirm the payment).
2. Bank Direct Deposit / Internet Bank Transfer. Please use your eBay User ID （This is the only way we can verify your payment）
as the payment description. Please do not use item number or item name as the payment description. If possible, please send us a screenshot of your payment through eBay message so that we can process your transaction faster.
※We accept PayPal as a fast and secure method of payment, and orders can only be processed once we have received cleared payment.
Shipping
● ※This item will be shipped via Australian Post with tracking number service. Item will be shipped within 1-2 working day(s) of making full payment (From Mon - Fri except for weekends & public holidays).
● We only ship to Australia. From Sydney to customer location, regular mail will take 2-7 business days.
● Express Post available (Fees Apply except some products).
● Buyer has the full responsibility to provide us with the correct address at the time of checkout. We are not responsible for any wrong or incomplete address postage.
● If [Free Standard Postage+NO TRACKING option] We are not directly liable for any lost or damaged products, but we'll try our best to solve the problem with buyers.
Warranty & Returns Policy
1. We can offer a full refund if you change of mind and return the item within 30 days. The returned item must be in original condition. Shipping fee is to be paid by buyer.
2. If you are not satisfied with the item for any reason and the item is under original condition, you can return them for a refund within 30 days of receiving the item. However, the buyer is liable for return postage under all circumstance.
3. Although the item may be listed as "Free Postage", we have to pay the postage to send the item. Therefore, if the buyer changes his/her mind or buys by mistake, or the buyer provides wrong address, the buyer has to cover the sending postage for refund or exchange.
4. Given the post-delivery is out of our control, if unfortunately the item is damaged on arrival. Please contact us to arrange a replacement or a refund before leaving neutral or negative feedback. We pays return postage.
5. We will repair or replace its product if, due to defective parts or artistry, it does not perform as specified. In no event does this warranty extend to instances where the product is damaged through uses for which it was not intended, misuse, mishandling, removal and/or reinstallation, neglect, accident or tampering.
In no event shall we're liable for any indirect, incidental or consequential damages, or lost profits arising out of or related to this product, or the performance or breach thereof, even if we have been advised of the possibility thereof.
We're a liability to customer, if any, shall in no event exceed the total of the consumer's purchase price. Any representations or promises inconsistent, or in addition to this warranty are unauthorized and shall not be binding upon us.
6. Please understand that the colours of the products may slightly vary, depending on the difference of lighting and computer configuration. We will examine the product before shipping, which may cause slight scratches only on the product packaging. If you want to apply for goods return due to this reason, please pay for the goods return fee.
Feedback
● Customer Support & Service is our Top Priority, and we aim for 100% customer satisfaction! Positive feedback is essential to us. We request that you please contact us before leaving us any neutral or negative feedback so that we can address any problem to resolve the issue. We always leave feedback and hope that you return the favour.
● Your satisfaction and positive feedback are critical to us. Please leave positive feedback and five stars if you are satisfied with our items and services.
● Positive feedback will be left automatically after receiving positive feedback from buyers.
