Shop4Tele is one of the country's largest independent distributors of New and Certified Refurbished telecommunication products and systems. With over 12 years experience in the industry, our clientele includes large enterprise companies, small to medium sized businesses, medical facilities, and government agencies. They choose Shop4Tele because our top priority is providing excellent customer service and products at competitive prices.

Shop4Tele maintains a huge inventory of phones, adapters, peripherals, PBX hardware, networking equipment, and headsets from top manufacturers including Avaya, Cisco, Jabra, Mitel, NEC, Nortel, Plantronics, Polycom, Shoretel, and Yealink. All products are backed by our 1-Year Warranty and generous 30-Day Return Policy.

United States

• PayPal - our preferred choice
• Credit Cards - We accept Visa, MasterCard, American Express, and Discover. The  billing address must match the address that the card issuing bank has on file.

International (Outside the US)

• PayPal (through Ebay Global Shipping program)

Domestic Shipments

• All orders are shipped via UPS or FedEx Ground to the continental United States
• We do not ship to PO Boxes
• Alaska, Hawaii, and Puerto Rico will be subject to an additional surcharge
• Expedited shipping is available for an additional fee
• Customers may pick up their orders at our facility free of charge
• We will only ship to confirmed PayPal addresses

International Shipments (outside the US)

• We participate in Ebay's Global Shipping Program.
• All final shipping and import charges are available to view at checkout
• Import charges shown at checkout include custom duties, taxes, brokerage, and  other fees.

Returns

Shop4Tele wants to make sure our customers are completely satisfied with  their purchase. In doing so, we offer a generous 30-Day return policy on both New and Certified Refurbished products. All  return requests must be received within 30 days of the original date of  purchase. Returned  products must include all original packaging, documentation, and accessories.  A 20% restocking fee will apply to process a return.
 

Customers are responsible  for paying for their own shipping when returning an item. Shipping costs are  non-refundable. We recommend using a traceable shipping service to avoid the  risk of loss.

Warranty

Shop4Tele stands behind the products we sell. We offer a 1-Year warranty  and 90 Day advanced replacement service on all New, New Open Box, and Certified  Refurbished equipment. The warranty begins from the date on the invoice. An RMA  number is required for any warranty claim. All claims are warrantied through  Shop4Tele, unless stated otherwise on the product page.

Shop4Tele offers a valuable buyback equipment program to our customers.  We buy out-of-service, used, and excess new equipment from service providers,  consumers, leasing companies, governments, schools, and private enterprises who  are interested in maximizing their value on retired assets.

We buy phones, PBX hardware, networking equipment, and headsets from a wide  range of manufacturers including Avaya, Cisco, Jabra, Mitel, NEC, Plantronics,  Polycom, Shoretel, and Yealink.

Shop4Tele Buyback  Program Advantages

• Easy sale process -  Streamlined 4-step process makes selling your equipment hassle-free
• Fair market value assessment - We offer fast and competitive bids for your equipment
• Data security erasure - Rest easy knowing your data is safe with us. Our certified data erasure services  are fully compliant.

Simple 4-Step  Process

• Step 1 - Provide a list of your equipment
• Step 2 - We will respond with an offer within 24 hours of receiving your list
• Step 3 - Properly package your equipment for shipment. We will send you labels and  schedule a pick-up at your location.
• Step 4 - Receive payment via PayPal, company check, or ACH transfer for the agreed upon  value within 2-3 business days of delivery